Kassandra Zambrano
MERCEDES,TX
Summary
Results-driven sales professional with extensive experience managing the full sales cycle, building client relationships, and working with teams to exceed goals. Proven success in outbound sales, and lead qualification. Adept at consultative selling, delivering product demos, and contributing to team performance in fast-paced, remote environments. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Sales Development Representative/Account Executive
AnywhereWorks
Remote
06.2020 - 05.2025
- Managed outbound sales calls, qualified leads, and executed follow-ups.
- Scheduled and facilitated sales presentations and meetings.
- Maintained accurate CRM records to enhance pipeline visibility.
- Mentored new associates while supporting team sales objectives.
- Participated in events and industry networking for business development.
- Analyzed performance data to optimize conversion workflows.
- Demonstrated outstanding speaking and listening skills with a focus on customer service.
- Operated independently while assisting staff and customers effectively.
Sales Associate
Ticketmaster
01.2020 - 05.2020
- Handled inbound/outbound calls, appointments, and customer queries.
- Supported multiple brand interactions and ensured consistent service.
- Conducted discovery calls and generated lead engagement strategies.
- Provided timely issue resolution and escalated when needed.
Sales Specialist
Dillard's – James Avery Section
Edinburg, TX
08.2018 - 12.2019
- Delivered top-tier customer service and maintained sales records.
- Hosted in-store events and supported product marketing.
- Consistently exceeded sales quotas and trained junior staff.
- Managed cash handling and POS transactions with precision.
Education
Some College Coursework -
University of Rio Grande Valley
Edinburg, TX01.2018
High School Diploma -
La Feria High School
La Feria, TX01.2014
Skills
- Sales and client engagement
- Full-cycle sales process
- Consultative selling and closing
- Lead generation and qualification
- Sales presentations and demos
- Outbound calling and outreach
- Metrics tracking and analysis
- Strategic thinking and goal setting
- Customer service
- Time management
- Relationship building and management
- Customer experience support
- Exceptional service and retention
- Scheduling and calendar management
- Email and task organization
- Document and file management
- Professional communication skills
- Team leadership and collaboration
- Coaching, training, and mentorship
- Cross-functional teamwork
- Remote work efficiency
- Technical proficiency in software
- Microsoft Office Suite expertise
- Google Workspace proficiency
- Point of sale systems knowledge
Timeline
Sales Development Representative/Account Executive
AnywhereWorks
06.2020 - 05.2025
Sales Associate
Ticketmaster
01.2020 - 05.2020
Sales Specialist
Dillard's – James Avery Section
08.2018 - 12.2019
Some College Coursework -
University of Rio Grande Valley
High School Diploma -
La Feria High School
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