Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kassandra Zamora

Tulare,CA

Summary

Hello I am currently 28 years old, I have been working since 2015 and I have a very strong work ethic with multitasking abilities, a proven great track record in enhancing customer satisfaction through effective communication, patient care to food safety standards. Recognized for maintaining a clean environment, a positive team atmosphere, during peak service times and great team leader/worker. I am someone that will always find something that will push me to be better everyday. Thank you for your time and I hope you consider me.

Overview

10
10
years of professional experience

Work History

Food Service Worker

Kaweah Health
06.2023 - 12.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Shift Manager

McDonald's
02.2015 - 05.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Tracked receipts, employee hours, and inventory movements.

Waitress

Mariscos Chikali
04.2016 - 06.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

High School Diploma -

Tulare Union High School
Tulare, CA
06.2015

Skills

  • Positive attitude
  • Multitasking
  • Customer service
  • Quick learner
  • Strong work ethic
  • Cleaning and sanitation
  • Strong communication skills
  • Positive attitude and energy
  • Food and safety standards
  • Patient relations
  • Patient care
  • Friendly and outgoing

Languages

Spanish
Native or Bilingual

Timeline

Food Service Worker

Kaweah Health
06.2023 - 12.2024

Waitress

Mariscos Chikali
04.2016 - 06.2022

Shift Manager

McDonald's
02.2015 - 05.2023

High School Diploma -

Tulare Union High School

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