Kassem Hawili

• Trained new team members on restaurant service standards.
• Assisted management with inventory organization and stock tracking.
• Supported coordination between front-of-house staff and kitchen teams during high-volume service.

• Deliver high-quality service in a fast-paced upscale dining environment.

• Train and support new team members on service standards and restaurant procedures.

• Assist management with inventory organization and stock tracking.

• Coordinate with hosts, runners, and kitchen staff to ensure smooth service flow.

• Maintain strong knowledge of menu items, specials, and beverage pairings.

• Resolve guest concerns professionally to ensure excellent dining experiences.

• Promote menu items, desserts, and beverages to enhance guest experience and sales.

• Supported servers and management to maintain efficient dining room operations.
• Quickly reset tables and service areas to maintain guest flow during peak hours.
• Communicated with kitchen and service staff to ensure timely food delivery.
• Maintained cleanliness and organization of service stations and dining areas.

• Managed reservations, waitlists, and guest flow during busy service periods.
• Coordinated with servers and management to optimize table seating.
• Assisted guests with special requests and resolved seating concerns.
• Supported front-of-house operations to ensure smooth service.

• Greeted guests and managed reservations to ensure efficient seating.
• Coordinated large party reservations and special events.
• Communicated with servers and management to maintain smooth dining room operations.
• Assisted with event preparation and dining room readiness.