Kassey Richins
Buckley,WA
Summary
Adept Office Administrator with a proven track record at Jones Agency, Inc., where I enhanced scheduling efficiency and customer satisfaction. Expert in database entry and adept at conflict resolution, I consistently maintained professionalism under pressure, ensuring smooth operational flow and positive client interactions.
Overview
14
14
years of professional experience
Work History
Packing and Shipping Clerk
American Blues, Jazz & Soul Food
Kaysville, UT
09.2023 - 01.2024
- Prepared packages for shipping and determined most economical shipping methods.
- Received and reviewed packing lists and fulfilled purchase orders.
- Assisted in training new employees in proper packing procedures.
Office Administrator
Jones Agency, Inc.
Centerville, UT
08.2009 - 06.2023
- Coordinated schedules and appointments for senior team members.
- Maintained composure and professionalism in high-pressure scenarios.
- Interacted with customers and staff, answering questions through phone and email inquiries.
- Licensed Property and Casualty Insurance Agent for 10 years.
- Responsible for the recruitment and hiring process.
Education
High School Diploma -
Viewmont High School
Bountiful, UT06-2008
Some College (No Degree) - General Studies
Weber State University
OgdenSkills
- Telephone reception
- Database entry
- Scheduling
- Customer service
- Conflict resolution
- Creative Problem solving
Timeline
Packing and Shipping Clerk
American Blues, Jazz & Soul Food
09.2023 - 01.2024
Office Administrator
Jones Agency, Inc.
08.2009 - 06.2023
High School Diploma -
Viewmont High School
Some College (No Degree) - General Studies
Weber State University
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