Kassi Hearrell-Brown
Noble,OK
Summary
Payroll professional with robust background in payroll administration and regulatory compliance, driving accuracy and efficiency in payroll processes. Known for collaborative efforts and reliability in adapting to changing organizational needs. Skilled in payroll software and maintaining confidentiality, valued for high standards and results-oriented approach.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Payroll Specialist (Contract)
SJ INNOVATIONS/COMPUTER SYSTEM DESIGNERS
11.2023 - 01.2024
- Managed payroll data entry and processing for 75 employees to comply with predetermined company guidelines.
- Reviewed time records for 75 employees to verify accuracy of information.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Created new hire and termination documents for payroll.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
Payroll Coordinator & A/P Specialist
GUERNSEY
09.2021 - 10.2023
- Supervised accounts payable operations, ensuring meticulous and timely disbursements
- Diligently managed data entry tasks, upholding the integrity of payroll and employee databases
- Directed payroll activities and deposits, guaranteeing precise and prompt salary distributions
- Undertook credit card reconciliations, ensuring transactional accuracy and addressing any variances
- Crafted and assessed expense reports, aligning with organizational standards and budgetary constraints
- Systematically logged journal entries, emphasizing accurate financial representation in payroll-focused accounts
- Curated essential support documentation, streamlining the audit review process
Payroll Specialist
THE UNIVERSITY OF OKLAHOMA
07.2017 - 09.2021
- Established departmental goals in collaboration with WorkForce, streamlining payroll processes across 200+ University departments
- Adhered to all IRS guidelines and state regulations during payroll tax submissions, ensuring full compliance
- Determined the proper handling of financial transactions and approved transactions within designated limits, maintaining precise records
- Processed rehires, transfers, terminations, garnishments, and withholdings, ensuring accurate and timely payroll processing
- Provided technical expertise to employees and auditors on federal, state, and international income tax matters, serving as a key resource for payroll-related inquiries
- Enforced established payroll-related policies, procedures, and regulations, promoting adherence to both company and governmental policies
- Compiled financial, accounting, and auditing reports and tables, ensuring accurate representation of cash receipts, expenditures, accounts payable, receivables, and profits and losses
- Managed payroll and time and attendance systems, ensuring accurate and timely data processing
- Onboarded new employees in the time reporting and payroll systems, facilitating a smooth integration into company processes
- Reviewed, investigated, and corrected errors and inconsistencies in financial entries, documents, and reports, ensuring accurate financial reporting
- Stay current on multi-state and local tax laws, ensuring timely updates to payroll processing procedures
- Responded to employee inquiries regarding payroll and timekeeping, providing clear and accurate information
- Processed data validation and transmission for bi-weekly and monthly payrolls, ensuring accurate and timely payroll processing
- Assisted faculty/staff with travel arrangements, and expense report submissions, and coordinated special events for the payroll office, providing comprehensive administrative support
Customer Service Manager
AT&T CORP
01.2015 - 07.2017
- Led sales calls team, setting clear sales and customer retention targets
- Monitored customer preferences to strategically steer sales initiatives
- Addressed customer inquiries regarding product details, pricing, and availability
- Defined project deliverables and consistently tracked task progress
- Trained and mentored new customer service representatives to uphold company standards
- Resolved escalated customer complaints, ensuring satisfaction, and maintaining brand reputation
- Collaborated with sales and marketing teams to enhance product offerings based on customer feedback
- Analyzed customer feedback and service metrics to identify areas for improvement
Office Manager/Leasing Manager
ELITE PROPERTIES
06.2011 - 01.2015
- Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties
- Managed payroll and time and attendance systems
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Collected and kept careful records of rental payments
- Handled customer complaints personally to verify they were properly handled
- Managed all day-to-day activities involving tenants, subcontractors, and property management
- Maintained constant stock of all office supplies
- Conducted inventories of and delivered building supplies
Education
Business Management and Administration
OKLAHOMA CITY COMMUNITY COLLEGE
Oklahoma City, OKHigh School Diploma - undefined
NORMAN HIGH SCHOOL
Norman, OK01.2010
Skills
- Risk assessment and management
- Effective communication
- Data analysis
- Project Management
- Training and Development
- Process Improvement
- Service Solution Expert
- Leadership/Management
- Microsoft Office Suite
- Payroll administration
- New hire processing
- Time sheet review
- Accounts receivable
- Meeting deadlines
- Financial reports
- Spreadsheet creation
- Billing
- Employee file maintenance
- Processing garnishments
- Processing wage withholding orders
- General ledger posting
- Ten-key operator
- Data imports
- Check writing
- Analytical skills
- Payroll software proficiency
- Daily payroll activities
- PTO accrual
- Payroll policies and procedures
- New employee processing
- Customer service
- Payroll reconciliation
- Time tracking and review
Certification
Certified to Foster/Adopt
Training
- Managerial Shadowing Program
- Quality Assurance/Control
- Certified Workforce Trainer
- Workforce Payroll System
- UKG Payroll System
- DELTEK A/P System
- Deltek Time Management
Timeline
Payroll Specialist (Contract)
SJ INNOVATIONS/COMPUTER SYSTEM DESIGNERS
11.2023 - 01.2024
Payroll Coordinator & A/P Specialist
GUERNSEY
09.2021 - 10.2023
Payroll Specialist
THE UNIVERSITY OF OKLAHOMA
07.2017 - 09.2021
Customer Service Manager
AT&T CORP
01.2015 - 07.2017
Office Manager/Leasing Manager
ELITE PROPERTIES
06.2011 - 01.2015
High School Diploma - undefined
NORMAN HIGH SCHOOL
Business Management and Administration
OKLAHOMA CITY COMMUNITY COLLEGE
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