Kassi Kramer
Racine,WI
Summary
Proactive Human Resource Manager with extensive experience in employee relations, payroll administration, and benefits management. Successfully resolved conflicts, maintained HR records, and conducted fair investigations. Skilled in records management, training and mentoring, and onboarding, bringing strong organizational skills and a commitment to fostering a positive work environment.
Overview
24
24
years of professional experience
Work History
Human Resource Manager
American Metal Technologies LLC
08.2020 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Assistant to the Property Manager
Image Real Estate
11.2015 - 08.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Assembly
Manpower (SC Johnson Wax)
11.2010 - 11.2015
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Followed detailed assembly instructions, processes, and procedures.
- Completed assigned tasks quickly to decrease production time.
Party Consultant
General Rental
10.2006 - 11.2010
- Assisted clients in selecting appropriate venues based on their specific needs and budget constraints.
- Developed creative party themes for clients, ensuring memorable and unique events.
- Ensured timely delivery of all required materials and supplies for successful party execution.
- Provided solutions to any last-minute changes or challenges that arose during the planning process or the actual event itself.
- Provided support during events, addressing any issues promptly to maintain client satisfaction.
- Coordinated event logistics, ensuring seamless execution on the day of the event.
- Trained junior staff members in company standards and best practices for party consulting services.
Crew Trainer
McDonalds
01.2004 - 10.2006
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Cashier
Sentry Foods
10.2000 - 01.2004
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Associate of Applied Science - Human Services
Gateway Technical College
Racine, WI12.2020
GED -
Gateway Technical College
Racine, WI10.2010
Skills
- HR policies and procedures
- Employee Relations
- Microsoft Office proficiency
- Training and mentoring
- Records Management
- Benefits and compensation management
- Recruitment and hiring
- Payroll Administration
- Onboarding and Orientation
Timeline
Human Resource Manager
American Metal Technologies LLC
08.2020 - Current
Assistant to the Property Manager
Image Real Estate
11.2015 - 08.2020
Assembly
Manpower (SC Johnson Wax)
11.2010 - 11.2015
Party Consultant
General Rental
10.2006 - 11.2010
Crew Trainer
McDonalds
01.2004 - 10.2006
Cashier
Sentry Foods
10.2000 - 01.2004
Associate of Applied Science - Human Services
Gateway Technical College
GED -
Gateway Technical College
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