Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Kassi Nuckoles

Stuarts Draft,VA

Summary

I am a born leader with skills in multiple high energy, fast paced industries. Over the last 7 years I have spent the majority of professional career working with my love of being creative in expanding my online boutique. I have also spent some time working as a nurse in assisted living facilities, childcare, management of local businesses and even working in restaurants as a waitress when I was younger. That experience provided me the opportunity to learn a lot about the financial aspect of managing a business as well as providing excellent customer service and experience, and growing my leadership abilities. My career in the sales industry really taught me how to be patient and listen to the needs of others while constantly providing solutions. Working in the high-pressure restaurant industry has given me the skill set to perform at a high level very efficiently. I pride myself on having a great work ethic, being self-motivated and the ability to work well with coworkers and alone. I've found through my career that I get a great sense of accomplishment by being able to put a smile on others faces, whether that is making them something they wear and makes them happy or giving them an enjoyable experience.

Overview

7
7
years of professional experience

Work History

Warehouse Associate

Target DC-0560
01.2024 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Displayed adaptability by taking on various roles within warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Owner/Operator

T.K. Crafts Boutique LLC
01.2017 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Shift Supervisor

Staunton Augusta YMCA
01.2023 - 01.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed opening and closing procedures.
  • Responded to and resolved customer questions and concerns. Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
  • Assisted in budget planning and cost control measures, contributing to the overall financial success of the establishment.

Managing Partner

The Havoc House
02.2021 - 01.2022
  • Manage day to day operations, coordinate events with other local businesses, scheduling responsibilities, facility management, train new team members
  • I also create marketing plans and focus on community interaction to build a larger customer base.

Education

High School Diploma -

James River High School
Buchanan, VA
06.2014

Nursing

Botetourt Technical Education Center
Buchanan, VA
05.2014

Skills

  • Strong Work Ethic
  • Leadership Qualities
  • Teamwork
  • Driven By Success
  • Problem Solving
  • People Oriented
  • Creative
  • Enthusiastic
  • Competitive
  • Self Motivated

Timeline

Warehouse Associate

Target DC-0560
01.2024 - Current

Shift Supervisor

Staunton Augusta YMCA
01.2023 - 01.2024

Managing Partner

The Havoc House
02.2021 - 01.2022

Owner/Operator

T.K. Crafts Boutique LLC
01.2017 - Current

High School Diploma -

James River High School

Nursing

Botetourt Technical Education Center
Kassi Nuckoles