Kassi Warner

With seven years of experience managing a bustling household, I bring a unique and invaluable skill set to the professional workplace. My background as a stay-at-home mom has honed my abilities in organization, multitasking, and communication, making me an ideal candidate for roles requiring strong administrative and interpersonal skills. I am eager to leverage these experiences in a new career opportunity where I can contribute to a dynamic team and grow professionally.

Key Skills and Qualifications

• Expert Organizer
• Detail-Oriented
• Exceptional Multitasking
• Patience and Compassion
• Adaptability and Quick Learning
• Strong Work Ethic

Highly skilled and experienced Front Office Manager with a comprehensive background in dental office administration. Demonstrated expertise in patient relations, office management, and financial oversight, combined with strong leadership and communication skills.

Key Skills and Qualifications

• Utilized dental practice management software and electronic health records (EHR) systems to streamline operations and maintain accurate patient data.
• Analyzed and resolved operational challenges, ensuring smooth office workflows and patient satisfaction.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Created lasting relationships with guests that built loyalty and drove office revenue.
• Verify patient's insurance for dental eligibility and benefits.
• Collaborated with team members to handle guest requirements from check-in through check-out.
• Trained new staff on correct procedures, compliance requirements, and performance strategies.

• Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
• Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
• Prepared patients to meet with physical therapists.
• Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
• Contributed to a positive clinic atmosphere by maintaining clean and organized treatment areas, ensuring efficient workflows for staff members.
• Provided exceptional customer service when interacting with both patients and their families, addressing concerns promptly while demonstrating empathy and understanding.
• Maintained accurate documentation of patient progress, enabling timely adjustments to treatment plans for optimal results.