Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kassidee Shonkwiler

Lexington,KY

Summary

I am a fitness professional with a proven track record at Planet Fitness, blending motivational coaching and leadership to drive client satisfaction and team performance. Loves designing exercise and strength training programs, achieving significant client retention and sales growth. Excels in time management and customer service, fostering a positive and results-driven environment.

I have also been a part of opening four new gyms with the Planet Fitness franchise (Glow Brands) in Bardstown, Ashland, Radcliff and Georgetown, KY in a 5 year time span. I have done every job imaginable in a gym setting and would love to do it again.

Overview

7
7
years of professional experience

Work History

Personal Trainer/Gym Manager

Evolved Personal Training
07.2022 - Current
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.
  • Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
  • Educated clients on importance of proper nutrition to reach fitness objectives.
  • Contact leads to schedule consultations, perform consultation, close the sale.

General Manager

Planet Fitness
07.2019 - 04.2022
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reference Kara Moberly 859-248-0505

General Manager

Planet Fitness
05.2018 - 07.2019

Same job description as location in Georgetown, KY.

Reference Corey Blount 270-505-5133

Assistant General Manager

Planet Fitness
08.2017 - 05.2018
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Reference Brandon Walker 740-302-7704

Education

Associate of Arts -

Elizabethtown Community And Technical College
Elizabethtown, KY

Skills

  • Passion for fitness
  • Strength training
  • Exercise program design
  • Motivational Coaching
  • Leadership skills
  • Time Management
  • Customer Service
  • Membership Sales

Timeline

Personal Trainer/Gym Manager

Evolved Personal Training
07.2022 - Current

General Manager

Planet Fitness
07.2019 - 04.2022

General Manager

Planet Fitness
05.2018 - 07.2019

Assistant General Manager

Planet Fitness
08.2017 - 05.2018

Associate of Arts -

Elizabethtown Community And Technical College
Kassidee Shonkwiler