Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kassidie Krog

Florala,AL

Summary

Energetic kitchen professional offering 8 years of restaurant experience, adept at enhancing kitchen operations with my tenure at Marker 32, and AB Kitchen showcases my ability to elevate dining experiences through innovative menu development and expert training with a ServeSafe certification and a knack for detail-oriented tasks, I excel in fast-paced environments ensuring both culinary excellence and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Chef Assistant

AB Kitchen
02.2023 - 05.2024
  • Prepared and cooked quality meals in high-volume, fast-paced service environments.
  • Followed recipes and instructions to achieve quality and presentation standards.
  • Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
  • Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
  • Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
  • Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
  • Collaborated with team members to ensure timely delivery of orders, improving overall dining experience for guests.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.

Chef De Tournant

Marker 32
11.2021 - 02.2023
  • Followed recipes and presentation guidelines to assemble high-quality southern fare
  • Mentored junior staff, providing guidance on cooking techniques, plating presentations, and kitchen safety protocols to foster professional growth.
  • Boosted employee morale through regular recognition of outstanding performance and fostering a positive work environment.
  • Assisted executive chef in the creation of daily specials that highlighted unique flavor combinations and showcased culinary expertise.
  • Managed daily kitchen operations, directing a team of cooks to ensure timely production of meals during peak service hours.

Leasing Agent

Otter Run Apartments
09.2020 - 11.2021
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Distributed and followed up on tenant renewal notices.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Kept meticulous records of correspondence between management and tenants.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
  • Generated leads through various marketing channels such as social media platforms, email campaigns, and print advertising materials.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Scheduled various contractors to complete needed work on vacant and occupied units.
  • Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
  • Maintained detailed records of all leasing transactions for easy access during audits or internal reviews.
  • Monitored advertising effectiveness by gathering information about market competition in local area.

Waitress Trainer

Penman Diner
07.2018 - 07.2020
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
  • Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
  • Reduced order errors by implementing standardized processes for communicating orders clearly between front-of-house and back-of-house teams.
  • Established rapport with regular patrons, leading to increased repeat business for the establishment over time.
  • Maximized revenue potential by effectively suggesting daily specials or promotions to customers based on their preferences or dietary restrictions.

Office Assistant

Hendricks Avenue Elementary School
02.2017 - 06.2020
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Expedited document processing with accurate data entry and timely filing.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Maintained accurate and up-to-date student health records, adhering to confidentiality regulations.
  • Administered prescribed medications to students as directed by healthcare professionals, ensuring proper dosages and timing.
  • Supported the school nurse in providing medical attention to injured or ill students.

Waitress Trainer

Oceana Diner
01.2017 - 01.2020
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
  • Established rapport with regular patrons, leading to increased repeat business for the establishment over time.

Cook Shift Leader

Vicar's Landing
01.2014 - 04.2017
  • Developed strong knife skills which improved precision and speed in prepping, thereby reducing overall prep time.
  • Demonstrated versatility in culinary skills by preparing various types of cuisine for diverse clientele preferences.
  • Elevated dining experience by collaborating with front-of-house staff to address any dietary restrictions or special requests from customers promptly.
  • Trained new prep cooks on proper techniques, safety protocols, and kitchen procedures for seamless integration into the team dynamic.
  • Streamlined breakfast service with efficient preparation of hot and cold menu items.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and regulations.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Addressed and resolved customer complaints to increase trust and satisfaction.
  • Trained and assisted new kitchen staff members.
  • Kept kitchen clean and organized by performing daily maintenance tasks.

Cashier

Ace Hardware
03.2012 - 06.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Drive-Thru Cashier

Taco Bell
01.2012 - 01.2013
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
  • Balanced cash drawer at beginning and close of shift.

Education

High School Diploma -

Duncan U. Fletcher High School
Neptune Beach, FL
06.2013

Skills

  • High attention to detail in high volume, fast paced fine dining restaurants with knife skills, ingredient knowledge, menu development, and recipe creation
  • Diligent, team leader, and expert trainer
  • ServeSafe certified, detail oriented
  • Excel and MicroSoft oriented
  • Positive attitude, strong problem solver
  • Customer Service, with great patience and empathy

Timeline

Chef Assistant

AB Kitchen
02.2023 - 05.2024

Chef De Tournant

Marker 32
11.2021 - 02.2023

Leasing Agent

Otter Run Apartments
09.2020 - 11.2021

Waitress Trainer

Penman Diner
07.2018 - 07.2020

Office Assistant

Hendricks Avenue Elementary School
02.2017 - 06.2020

Waitress Trainer

Oceana Diner
01.2017 - 01.2020

Cook Shift Leader

Vicar's Landing
01.2014 - 04.2017

Cashier

Ace Hardware
03.2012 - 06.2013

Drive-Thru Cashier

Taco Bell
01.2012 - 01.2013

High School Diploma -

Duncan U. Fletcher High School

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Kassidie Krog