Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Qualifications
Generic

Kassidy Ani Villarreal

San Antonio,TX

Summary

Experienced office clerk with a strong background in administrative support and customer service. Skilled in efficient planning, problem-solving, and communication. Organized professional adept at preparing agendas, scheduling meetings, and providing excellent customer assistance.

Overview

11
11
years of professional experience

Work History

Pro Specialist

Lowes
09.2024 - Current
  • Delivering excellent customer service and helping Pro customers with product selection, project needs, and order fulfillment.

Head Cashier

Lowes
05.2024 - 09.2024
  • Supervising and training other cashiers, managing transactions, handling customer service, and maintaining accurate financial records.

Customer Service Supervisor

Home Depot
01.2021 - 01.2024
  • Curbside Runner and Customer Service Representative, Cash handling, communication skills, effective time management and prioritizing tasks, professional telephone etiquette, supervisor/ service desk lead, and coach training, Order fulfillment training. Transferred to Hardware Department

Moving and Cleaning Services
01.2015 - 01.2024
  • Provide moving and cleaning services as well as delivering furniture

Secretary

Lycoming College
01.2022 - 01.2023
  • Managed incoming correspondence and prioritized tasks for efficient workflow.
  • Coordinated scheduling and appointments for executive staff, ensuring optimal time management.
  • Prepared meeting agendas and recorded minutes, facilitating effective communication among team members.
  • Maintained organized filing system, enhancing document retrieval and data accuracy.
  • Handled office supply inventory management, ensuring timely procurement of necessary materials.
  • Answered multi-line phone system and enthusiastically greeted callers.

Cashier

Home Depot
01.2019 - 01.2021
  • Cash handling, communication skills, customer service, effective time management and prioritizing tasks, professional telephone etiquette, supervisor/ head cashier, and coach training.

Education

Texas A&M University at San Antonio
01.2024

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Lycoming College
01.2022

High School Diploma - undefined

KIPP University Prepatory High School
01.2021

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Management collaboration
  • Proficient in [software]
  • Team collaboration
  • Coaching and mentoring
  • Continuous improvement
  • Knowledge sharing
  • Time management
  • Project planning

Accomplishments

  • Full-ride scholarship out of state for excellent academic performance.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Languages

Spanish
English

Timeline

Pro Specialist

Lowes
09.2024 - Current

Head Cashier

Lowes
05.2024 - 09.2024

Secretary

Lycoming College
01.2022 - 01.2023

Customer Service Supervisor

Home Depot
01.2021 - 01.2024

Cashier

Home Depot
01.2019 - 01.2021

Moving and Cleaning Services
01.2015 - 01.2024

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Lycoming College

High School Diploma - undefined

KIPP University Prepatory High School

Texas A&M University at San Antonio

Qualifications

  • Joined Alpha Xi Delta Sorority Spring 2022 at Lycoming College
  • Secretary for Student Government at Lycoming College in 2022
  • Clubs I joined: CAB (campus activities board) GSA (gender sexuality alliance) LASO (Latin American society organization)
  • The National Society Of Leadership and Success at Texas A&M at San Antonio in 2023
  • Proficient with Microsoft word, excel, and PowerPoint, Facebook, Twitter, internet. Cell phone technology

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Kassidy Ani Villarreal