Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Hi, I’m
Kassidy Borum
Data Specialist
Raleigh,NC
Summary
Overview
5
years of professional experience
3
years of post-secondary education
Work History
Elk River Recruiting Company
Recruitment Specialist
06.2023 - Current
Job overview
- Conducted comprehensive interviews to assess candidate qualifications and cultural fit within the organization
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Operated and maintained applicant tracking and candidate management systems
- Developed recruiting strategies to identify qualified candidates and build network
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments
- Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions
- Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool
Brock & Scott, PLLC
Legal Assistant
02.2022 - Current
Job overview
- Initially hired as a legal assistant for the Firm's Referral Intake Team in Wilkesboro, NC received promotion to move (remotely) to the Wilmington, NC office to work for Brock & Scott's Maryland State team
- Comply with the Fair Debt Collection Practices Act (FDPCA)
- Facilitated timely resolution of legal matters by preparing and organizing essential documents
- Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting notices accurately
- Read and understand various financial and home Mortgage documents
- Contributed to firm''s reputation for excellence in foreclosure law through diligent work ethic and attention to detail in every task performed
- Improved case efficiency by managing and organizing legal documents, maintaining accurate files for easy access
- Maintained confidentiality of sensitive client information while handling cases involving large financial stakes
- Ensured compliance with all state laws governing foreclosure proceedings by staying current on industry regulations and communicating updates to the legal team effectively
Animal Emergency Clinic of the High Country
CSR
01.2021 - 11.2021
Job overview
- Familiarity with AVImark Veterinary system and Poynt POS platform
- Maintained confidentiality of sensitive client information while handling financial transactions accurately.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed
- Managed multi-line phone system and pleasantly greeted patients
- Maintaining a positive, empathetic, and professional attitude toward customers at all times resulting in satisfied clients and repeated business
- Daily experience with critical patient and fast paced environments
ASU Office of Financial Aid
Student Assistant
05.2019 - 06.2020
Job overview
- Worked with FERPA Laws to abide with confidentiality regulations
- Managed student appointments for academic advising, streamlining scheduling processes and reducing wait times
- Performed clerical tasks such as photocopying, scanning documents, answering calls, and accepting & organizing courier mail efficiently while maintaining confidentiality when necessary
- Store, manage, and quality check of documents through document management systems including but not limited to scholarships, loan applications & agreements, Veteran's Affairs documents, and tax documents
- Assigned scholarship projects including the indexing of digital documents and physical copies and creating & overseeing Google Sheets for quality check logs
- Organization of physical archive - organized by date - as well as the boxing and logging of those documents to give to the University's archives
- Increased department productivity through effective time management and prioritization of tasks
Education
Appalachian State UniversityBoone, NC
Bachelor of Science from Business Mathematics
08.2017 - 12.2020
University Overview
- Minors: Computer Information Systems & Statistics
- Phi Mu Fraternity Member and Social Media Chair (2018-2019):
- Keep all social media accounts up-to-date including chapter's website, Tumblr, Facebook, Twitter, and Instagram
- Basic HTML coding knowledge for website and Tumblr theme designs
- Develop, implement and maintain all strategic social media communications, public relations, outreach, and event activities and materials
- Developed and maintain aesthetically -pleasing and on-brand social medial themes
- Design story/in feed video and photo flyers post for PR and Fundraising events for the chapter to post for out reach
Skills
Client Communication Abilities
undefinedWebsites
Certifications
Certifications
- 2013 Microsoft Office Specialist: PowerPoint Expert
- 2013 Microsoft Office Specialist: Word Expert
- 2013 Microsoft Office Specialist: Access
- 2013 Microsoft Office Specialist: Excel Expert
- 2013 Microsoft Office Specialist Master
- ACT WorkKeys: Gold Level
Timeline
Recruitment Specialist
Elk River Recruiting Company
06.2023 - Current
Legal Assistant
Brock & Scott, PLLC
02.2022 - Current
CSR
Animal Emergency Clinic of the High Country
01.2021 - 11.2021
Student Assistant
ASU Office of Financial Aid
05.2019 - 06.2020
Appalachian State University
Bachelor of Science from Business Mathematics
08.2017 - 12.2020
Similar Profiles
Carter AndersonCarter Anderson
Sales Engineer at ERMC - Elk River Machine CompanySales Engineer at ERMC - Elk River Machine Company
William L’HeureuxWilliam L’Heureux
Angling Guide at Elk River Guide CompanyAngling Guide at Elk River Guide Company
Destin MilnerDestin Milner
Certified Nursing Assistant at Elk River Health and Nursing Center of WinchesterCertified Nursing Assistant at Elk River Health and Nursing Center of Winchester