Kassidy Johnson
Hutto
Summary
Dedicated content moderation specialist, with 4 years of experience, that has a strong focus on compliance and user behavior analysis. Experienced in cross-functional collaboration to optimize workflows, ensuring platform safety and adherence to community guidelines.
Overview
5
5
years of professional experience
Work History
Family Obligations
Unemployed in Texas
Austin
07.2025 - 02.2026
- Took a break from the tech industry to help out with some family obligations.
- Took time to refresh mental health that came along with family obligations, and now am better than before.
- Re-entered workforce with revitalized enthusiasm.
Fraud Investigation Analyst
TEKsystems
Austin
03.2025 - 07.2025
- Identified process improvement opportunities through data trend analysis.
- Utilized knowledge of laws, regulations, and industry best practices to inform content moderation decisions.
- Maintained current understanding of best practices in content moderation.
- Analyzed patterns and trends to uncover fraudulent activity.
Content Moderator
Bytedance
Austin
07.2023 - 02.2025
- Maintained current knowledge of best practices in content moderation.
- Applied relevant laws and regulations to content moderation decisions.
- Reviewed curricula regularly to ensure content relevance and accuracy.
- Contributed innovative solutions to improve team performance and outcomes.
- Analyzed data sets to identify trends and insights for reporting purposes.
- Prepared comprehensive reports summarizing data findings for management review.
- Analyzed trends in AI-generated content to ensure compliance with established policies.
Trust and Safety Associate
Accenture
Austin
08.2022 - 06.2023
- Reviewed user-generated content for compliance with community guidelines.
- Flagged inappropriate content, enhancing platform safety and user experience.
- Collaborated with cross-functional teams to address content issues, improving resolution times.
- Provided feedback on improvements for moderation workflows and tools.
- Monitored user behavior trends to inform and adapt content moderation strategies.
- Utilized moderation tools to optimize content review processes.
- Resolved user inquiries regarding content moderation policies and procedures.
Cash Application Specialist
Mood Media
Austin
06.2021 - 09.2021
- Processed customer payments across multiple systems, ensuring accurate cash application.
- Streamlined payment processing, improving cash application workflow efficiency.
- Reviewed account discrepancies and resolved issues through prompt communication with stakeholders.
- Conducted data validation, ensuring accuracy and integrity of all information.
- Ensured data accuracy by validating information against established standards and protocols.
- Analyzed large datasets to uncover trends and derive actionable business insights.
- Collaborated with cross-functional teams to gather comprehensive requirements for data projects.
- Worked with diverse teams to define project needs and improve data management strategies.
- Executed contract from June to September 2021
Education
High School Diploma -
Hutto High School
Hutto, TX06-2015
Skills
- Content moderation
- User experience enhancement
- Fraud prevention
- Compliance review
- Data analysis
- Trend analysis
- User behavior analysis
- Cross-functional collaboration
- Attention to detail
Timeline
Family Obligations
Unemployed in Texas
07.2025 - 02.2026
Fraud Investigation Analyst
TEKsystems
03.2025 - 07.2025
Content Moderator
Bytedance
07.2023 - 02.2025
Trust and Safety Associate
Accenture
08.2022 - 06.2023
Cash Application Specialist
Mood Media
06.2021 - 09.2021
High School Diploma -
Hutto High School