Kassidy Kersey
Rustburg,VA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Front End Associate
Walmart
Forest, Virginia
12.2023 - Current
- Processed customer transactions and provided excellent customer service.
- Assisted in organizing merchandise displays on the sales floor.
- Maintained a clean, organized and inviting store environment.
- Greeted customers warmly upon arrival and identified their needs.
- Answered incoming calls promptly, providing accurate information about products and services.
- Stocked shelves with new inventory according to established guidelines.
- Tracked inventory levels using company software programs.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
- Created weekly reports on sales trends for the management team's review.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Organized backroom storage areas according to company standards.
Activity Director
Runk and Pratt
Lynchburg, Virginia
02.2023 - Current
- Developed and implemented engaging activities for seniors in long-term care facilities.
- Organized events such as holiday parties, bingo nights, and movie screenings.
- Created monthly activity calendars with a variety of recreational options.
- Assisted residents with physical activities such as walks and exercise classes.
Education
High School Diploma -
Rustburg High School
Rustburg, VA06-2022
Skills
- Retail transactions
- Merchandise display set up
- Order selection and preparation
- Adobe Creative Suite
- Time Management
- Display Setup
Timeline
Front End Associate
Walmart
12.2023 - Current
Activity Director
Runk and Pratt
02.2023 - Current
High School Diploma -
Rustburg High School