Kassidy Martinez
Charlotte,NC
Summary
Dedicated professional with a background in animal care, customer service, and administrative support. Proven ability to enhance productivity and maintain high standards in various roles, including overseeing kennel operation, assisting in veterinary surgeries, taking patient medical history and handling temperamental animals with ease and gentleness . Strong skills in critical thinking, problem-solving, and teamwork, ready to contribute effectively to your team. Committed to learning new tasks and considered a highly motivated employee.
Multitasking Veterinarian Assistant willing to work any shift and offering great work ethic with excellent job attendance.
Overview
5
5
years of professional experience
Work History
KENNEL ATTENDANT/ VET ASSISTANT
CMPD Animal Care and Control
01.2023 - Current
- Oversee daily kennel operations, ensuring optimal animal care and facility cleanliness
- Implement efficient care routines, enhancing animal wellbeing and monitoring health
- Train new staff to maintain high standards in animal handling and care
- Contribute to long-term shelter improvements, focusing on sustainable and humane practices
- Monitor health and behavior of over 50 kennels, maintaining detailed records
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
PERSONAL ASSISTANT
Jmart Home Improvement
02.2022 - 04.2023
- Managed daily tasks efficiently, enhancing productivity by 30% at Jmart Home Improvement
- Oversaw meticulous scheduling and resource coordination as Personal Assistant
- Answered phone calls, emails and responded promptly to inquiries from customers and vendors
TEAM MEMBER
Cava
08.2022 - 01.2023
- Efficiently manage customer orders at Cava, enhancing team productivity and customer satisfaction
CREW MEMBER
Chipotle Mexican Grill
10.2021 - 08.2022
- Eagerly engaged with customers to ensure a satisfying dining experience, increasing repeat visits
- Implemented a new layout for food prep area that improved workflow and reduced waste
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
LEAD TEACHER/ADMINISTRATION
It Takes A Village
11.2020 - 07.2021
- Managed administrative tasks with a focus on precision and timeliness
- Redesigned educational approach, enhancing both teacher and student satisfaction
- Fostered a team-oriented environment that improved teaching methods
- Streamlined admin processes, ensuring accuracy and on-time task completion
- Followed licensing guidelines and company standards to optimize daily care of children
ACTIVE DUTY SOLDIER
ARMY
04.2020 - 11.2020
- Adapted to rapidly changing environments, making effective decisions under pressure
- Displayed initiative and problem-solving capabilities in the field, resolving complex issues quickly and efficiently
- Developed strong communication skills through coordinating with higher command on mission objectives
FRONT DESK SERVICE CLERK
Publix Supermarket
05.2019 - 04.2020
- Ensured accurate transaction handling and issue resolution, boosting operational accuracy
- Provided training to new clerks, fostering a collaborative team environment to improve service delivery
- Maintained high accuracy in order entry and billing, ensuring customer satisfaction
Education
HIGH SCHOOL DIPLOMA -
Charleston Acceleration Academy
Charleston, SC01.2019
Skills
- Clerical Support
- Critical Thinking
- Veterinary Terminology
- Teamwork
- Problem-solving
- Inventory Management
- Animal Behavior
- Medical record-keeping
- Client Communication
Timeline
KENNEL ATTENDANT/ VET ASSISTANT
CMPD Animal Care and Control
01.2023 - Current
TEAM MEMBER
Cava
08.2022 - 01.2023
PERSONAL ASSISTANT
Jmart Home Improvement
02.2022 - 04.2023
CREW MEMBER
Chipotle Mexican Grill
10.2021 - 08.2022
LEAD TEACHER/ADMINISTRATION
It Takes A Village
11.2020 - 07.2021
ACTIVE DUTY SOLDIER
ARMY
04.2020 - 11.2020
FRONT DESK SERVICE CLERK
Publix Supermarket
05.2019 - 04.2020
HIGH SCHOOL DIPLOMA -
Charleston Acceleration Academy
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