Kassidy Preston
Glasgow
Summary
My experience includes several years of working in a busy work environment. I was responsible for handling management while working as a server. Almost all of my career I have worked with customer service. Additionally, I have strong communication and customer service skills and I feel that my work experience makes me an excellent candidate for a position with you
Overview
7
7
years of professional experience
Work History
Waitress
Five Broke Girls
Cave City
11.2018 - 12.2025
- Consistently achieved high customer satisfaction ratings by attentively taking orders and addressing customer needs.
- Managed multiple tables simultaneously during peak hours, ensuring timely food delivery.
- Maintained a clean and organized work and dining area, adhering to all health and safety regulations.
- Successfully managed challenging customer situations with a focus on de-escalating and problem solving.
- Earned consistent positive customer feedback and recognition for outstanding hospitality.
- Accurately processed orders and payment with minimal errors in a high volume environment.
Cashier
Burkes outlet/ Bealls
Glasgow
11.2020 - 06.2023
- Actively greeted customers upon entry, providing personalized recommendations based on their needs.
- Accurately processed high volumes of cash and card transactions while maintaining quick checkout times, even during peak hours.
- Successfully addressed customer complaints regarding product availability or pricing by providing clear explanations and offering alternative solutions, leading to positive customer experiences.
- Provided detailed information about product features and benefits to customers, helping them to make informed purchasing decisions.
- Ensured the checkout work station was organized and cleaned and sanitized regularly.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Sandwich Artist
Subway
Cave City
10.2019 - 10.2020
- Assist with restocking of supplies as needed.
- Maintained a clean and sanitized work environment, complying with health standards.
- Loaded and unloaded packages as required.
- Tracked and recorded inventory.
- Maintained efficient and accurate cash and card transactions with minimal errors.
- Maintained high standards of customer service during high volume, fast paced operations.
- Demonstrated integrity and honesty while interacting with guests, team members, and management.
Education
High School Diploma -
Caverna High School
Horse Cave, Kentucky05.2019
Skills
- Excellent communication
- Strong work ethic
- Cash handling proficiency
- Active listening skills
- Eager to learn new skills and knowledge
References
References available upon request.
Timeline
Cashier
Burkes outlet/ Bealls
11.2020 - 06.2023
Sandwich Artist
Subway
10.2019 - 10.2020
Waitress
Five Broke Girls
11.2018 - 12.2025
High School Diploma -
Caverna High School