Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kassidy Rivard

Bourbonnais,IL

Summary

Seasoned Bartender with extensive experience in mixology and exceptional customer service, cultivated at Richard’s Tap and various venues. Proven ability to ensure health codes compliance while fostering a welcoming atmosphere, resulting in a notable increase in repeat clientele. Highly skilled in managing high-volume orders with efficiency and patience, consistently delivering memorable guest experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Esthetician

Sheers Salon
Manteno, IL
03.2024 - Current
  • Provided lash application and eyebrow tinting services.
  • Monitored and ensured product freshness to maintain high quality standards.
  • Fostered strong client relationships while advising clients on suitable treatments.
  • Processed payments, set up appointments and promoted new products and services to help meet business objectives.
  • Meticulously maintained spa appearance and cleanliness.
  • Ensured compliance with state regulations related to sanitation and health standards.
  • Conducted private client consultations.
  • Tailored skincare techniques according to client's age and budget needs.
  • Attended continuing education courses related to esthetics industry advancements.
  • Educated clients on skin conditions, treatments and products to grow sales.
  • Performed waxing services on clients including eyebrows, lip, chin, full face, and body.

Bartender

Richard’s Tap
Momence, IL
10.2023 - Current
  • Provided excellent customer experiences through attentive greetings.
  • Complied with state-mandated alcohol service regulations.
  • Managed bar tab records and ensured smooth transfer to the dining area for wait staff.
  • Ensured optimal drink levels for guests, promoting extra beverage orders when appropriate.
  • Ensured adherence to age regulations through meticulous ID verification.
  • Proactively managed restocking of low inventory items.
  • Managed challenging interactions with inebriated patrons to de-escalate situations effectively.
  • Handled beverage service, including wines, beers, and specialty cocktails.
  • Executed cash and card transactions using POS system efficiently.

Esthetician

Spa Remedy
Bourbonnais, IL
09.2021 - 03.2024
  • Provided lash application and eyebrow tinting services.
  • Monitored and ensured product freshness to maintain high quality standards.
  • Fostered strong client relationships while advising clients on suitable treatments.
  • Processed payments, set up appointments and promoted new products and services to help meet business objectives.
  • Meticulously maintained spa appearance and cleanliness.
  • Ensured compliance with state regulations related to sanitation and health standards.
  • Conducted private client consultations.
  • Tailored skincare techniques according to client's age and budget needs.
  • Attended continuing education courses related to esthetics industry advancements.
  • Educated clients on skin conditions, treatments and products to grow sales.
  • Performed waxing services on clients including eyebrows, lip, chin, full face, and body.

Bartender

Pachanga Mexican Restaurant
Kankakee, IL
04.2021 - 10.2023
  • Provided excellent customer experiences through attentive greetings.
  • Complied with state-mandated alcohol service regulations.
  • Managed bar tab records and ensured smooth transfer to the dining area for wait staff.
  • Ensured optimal drink levels for guests, promoting extra beverage orders when appropriate.
  • Ensured adherence to age regulations through meticulous ID verification.
  • Proactively managed restocking of low inventory items.
  • Managed challenging interactions with inebriated patrons to de-escalate situations effectively
  • Handled beverage service, including wines, beers, and specialty cocktails.
  • Executed cash and card transactions using POS system efficiently.

Education

Licensed Esthetician - Esthetics

Paul Mitchell The School
Bourbonnais, IL
06-2019

High School Diploma -

BBCHS
Bradley, IL
05-2018

Skills

  • Health codes and safe service compliance
  • Basic accounting
  • Bar restocking
  • Bar equipment use
  • Service-oriented mindset
  • Outstanding customer service
  • Recipe and menu memorization
  • Patience and tolerance
  • Food service
  • Alcohol awareness
  • Handling difficult customers
  • Cash and credit transactions
  • Cash register operation
  • Strong multitasking
  • Maintaining a clean bar

Certification

  • Illinois Esthetician license - July, 2019 - present
  • Illinois BASSET Alcohol Certification - 2/8/2024

References

References available upon request.

Timeline

Esthetician

Sheers Salon
03.2024 - Current

Bartender

Richard’s Tap
10.2023 - Current

Esthetician

Spa Remedy
09.2021 - 03.2024

Bartender

Pachanga Mexican Restaurant
04.2021 - 10.2023

Licensed Esthetician - Esthetics

Paul Mitchell The School

High School Diploma -

BBCHS

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Kassidy Rivard