Kassie Brown
Chattanooga,TN
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating others needs to facilitate enjoyable and relational experiences.
Overview
5
5
years of professional experience
Work History
Server
Longhorn
10.2023 - Current
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Intern
Mount Olive Church Of God
11.2023 - 01.2024
- Delivered motivational sermons that resonated with the younger audience, inspiring positive life choices based on Christian values.
- Organized regular social events that fostered a sense of belonging among young congregation members, helping them build lasting friendships within the church community.
- Organized and executed youth-centered events to promote community involvement and spiritual enrichment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Server
Aubrey's Restaurant
04.2023 - 11.2023
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Department Lead
Kohls
10.2018 - 07.2022
- Led team to achieve high performance standards through consistent coaching and feedback.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
Intern
Health Management Services
09.2021 - 12.2021
- Contributed to increased productivity within the team by taking initiative in problem-solving and offering innovative solutions.
- Sorted and organized files, spreadsheets, and reports.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
Education
Bachelor of Arts - Youth Ministry
Lee University
Cleveland, TN05.2024
Skills
- Memory retention
- Quality Control
- Exceptional customer service
- Reliable and Responsible
- Sermon Preparation
- Event Coordination
- Youth Mentoring
- Counseling
- Public Speaking
- Relational evangelism
Timeline
Intern
Mount Olive Church Of God
11.2023 - 01.2024
Server
Longhorn
10.2023 - Current
Server
Aubrey's Restaurant
04.2023 - 11.2023
Intern
Health Management Services
09.2021 - 12.2021
Department Lead
Kohls
10.2018 - 07.2022
Bachelor of Arts - Youth Ministry
Lee University
Similar Profiles
Jamad WillisJamad Willis
Server at LonghornServer at Longhorn
Paige FriesePaige Friese
Server at LonghornServer at Longhorn
Diego BarbozaDiego Barboza
Dishwasher at LonghornDishwasher at Longhorn
Terrance Smith SainTerrance Smith Sain
Line Cook at LonghornLine Cook at Longhorn
Mayson GuyMayson Guy
Launch Team Member at VolkswagenLaunch Team Member at Volkswagen