Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kassie Foster

Sioux Falls,SD

Summary

Upbeat, customer-focused worker with 5 years of experience in retail and customer oriented jobs. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

7
7
years of professional experience

Work History

Server

Tinner's Bar & Grill
Sioux Falls, SD
09.2023 - Current
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Greeted guests and provided menus.
  • Stayed informed about daily specials, new menu items, promotions.
  • Delivered food orders promptly and courteously.
  • Checked food before serving it to customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Took orders from customers accurately and in a timely manner.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Sales Lead Keyholder

Leela and Lavender
Sioux Falls, SD
09.2022 - Current
  • Provided hands-on assistance to customers, assessing their needs and keeping up to date on their preferences.
  • Kept a close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Helped customers by answering their questions and completing their requests.
  • Kept the store clean, well-stocked, and well-organized by streamlining daily operations and introducing new procedures.
  • Developed, implemented, and improved employee targets and operational policies to boost productivity and team performance.
  • Marked down clearance items and moved merchandise to its proper location in the store.
  • Maintained focus during busy times and delegated tasks to employees to keep the business running smoothly.
  • Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager.
  • Improved merchandising and promotional strategies to increase customer engagement and sales.
  • Taught my team members how to use effective strategies to meet operational and sales goals.

Assistant Teacher

GFALC
Sioux Falls, SD
02.2021 - 06.2022
  • keep students motivated throughout daily activities.
  • take students on bathroom breaks when needed
  • Met with parents to resolve educational priorities and issues that were at odds.
  • Set up meetings with parents to discuss their children's progress and classroom behavior.
  • Kept in touch with parents, students, and faculty on a regular basis to provide feedback and discuss instructional strategies.
  • prepare morning snack, lunch and pm snack each and everyday.
  • Alternated between formal and informal teaching methods, such as practical activities and experiments to keep students interested.
  • Collaborated with parents to support students' learning and healthy development in school and at home.
  • Encourage kids to lay down and rest during naptime.
  • Created and implemented classroom routines to meet the needs of various students.
  • Evaluated the performance, behavior, social development, and physical health of students.
  • Worked with children one-on-one to meet their emotional and physical requirements.

Sales Floor Associate

Pink Victoria's Secret
Sioux Falls, SD
09.2018 - 08.2020
  • Designed eye-catching product displays to improve customer experiences and increase sales.
  • Organized showroom accessories and restocked shelves.
  • Replenished, organized, and stocked inventory, finishing tasks 95% faster than the average associate.
  • Kept up to date on store, product, and promotional information to ensure consistent sales.
  • Consistently met or exceeded sales goals.
  • Used security and loss prevention training to identify threats and reduce shoplifting.
  • Refunded payments for returned items, processed exchanges, and offered store credit to ensure customer satisfaction.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to increase revenue.
  • Set goals to achieve complete customer satisfaction, which included tracking down hard-to-find merchandise in a variety of locations.
  • By explaining current promotions and store policies, I was able to answer questions and resolve issues.
  • Helped team members master sales techniques so they could consistently exceed their goals.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers, offered assistance in locating items, and made product recommendations without being intrusive or pushy.
  • Was in charge of representing
  • Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns.
  • Provided each customer with top-notch, personalized service and courteous support to increase sales and customer satisfaction.
  • Educated customers about promotions to increase sales.
  • Changed signage to promote special items and restocked shelves, racks, and bins with the latest merchandise.
  • Handled cash, counted change, and stored coupons to keep the cash register balanced and organized.

Assistant Teacher

Embe
Sioux Falls, SD
05.2017 - 01.2020
  • Changed diapers.
  • use educational strategies to teach children
  • Was in charge of ensuring the safety and security of all youth in my care.
  • Created and implemented classroom routines to meet the needs of various students.
  • Kept in touch with parents, students, and faculty on a regular basis to provide feedback and discuss instructional strategies.
  • Assist children who require additional assistance in completing certain tasks.
  • Worked with children one-on-one to meet their emotional and physical requirements.
  • Established and maintained rapport with other staff, students, and parents to facilitate communication and academic progress.
  • Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps

Sever, Host, Busser

Roberts buffet
Larchwood, IA
02.2017 - 05.2017
  • Went through the dining room supplies, including linens and wrapped silverware, and replenished any that were running low.
  • Collected trash, wiped up spills, and removed trays to keep the customer areas fresh and clean.
  • Kept a close eye on customers so that I could quickly spot guests who were leaving and clear tables for future customers.
  • Took customers drink orders.
  • Always checking on customers making sure they are being well cared for.
  • seating people to their table.

Education

High School Diploma -

Harrisburg High School
Harrisburg, SD
05.2017

Some College (No Degree) -

University of South Dakota
Sioux Falls, SD

Skills

  • Communications
  • Outstanding social skills
  • Skill building
  • Time management
  • Child development
  • Organization
  • Problem resolution
  • Student motivation
  • Creative imagination stimulation
  • Team management
  • Positive reinforcement
  • Active listening
  • Computer proficient
  • Critical thinking
  • Advising
  • Documentation and reporting
  • Team building
  • Employee relations
  • Merchandising
  • Goal-oriented
  • Customer service
  • POS systems knowledge
  • Credit card transactions
  • Strong work ethic
  • Cash Handling
  • Active listening skills

Timeline

Server

Tinner's Bar & Grill
09.2023 - Current

Sales Lead Keyholder

Leela and Lavender
09.2022 - Current

Assistant Teacher

GFALC
02.2021 - 06.2022

Sales Floor Associate

Pink Victoria's Secret
09.2018 - 08.2020

Assistant Teacher

Embe
05.2017 - 01.2020

Sever, Host, Busser

Roberts buffet
02.2017 - 05.2017

High School Diploma -

Harrisburg High School

Some College (No Degree) -

University of South Dakota

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Kassie Foster