Kassie Hueckstaedt
Aurora,CO
Summary
Dynamic Employee Care Specialist and Event Coordinator at Legacy Telecommunications, adept at fostering positive work environments and enhancing employee engagement. Proven track record in event management and effective communication, successfully leading onboarding processes and recognition initiatives. Skilled in project management and team building, driving organizational success through innovative solutions.
Overview
9
9
years of professional experience
Work History
Employee Care Specialist & Event Coordinator
Legacy Telecommunications
06.2022 - Current
- Provided comprehensive support to employees by addressing their needs, and fostering a positive work environment.
- Led the onboarding process for new employees, ensuring a smooth transition, and a positive first impression.
- Recognized and appreciated employee efforts through personalized acknowledgments, including organizing gift-giving initiatives, and other recognition programs.
- Coordinated and managed company events, including the Annual Christmas Party, Summer BBQs, and Award Ceremonies, ensuring seamless execution and a memorable experience for all attendees.
- Assisted in recruiting efforts by sourcing, screening, and interviewing candidates to fill various roles, contributing to the growth and success of the organization.
Property Manager
Village West Apartments, LLC
10.2021 - 06.2022
- Managed unit renovations, including product selection, contractor coordination, and overseeing design and execution.
- Processed and addressed all tenant work orders, delegating tasks to the maintenance team for efficient resolution.
- Led the leasing process, including tenant screening, unit rentals, and managing rental payments.
- Directed property advertising and maintained the property's website to ensure effective marketing and visibility.
- Oversaw the overall care and upkeep of the building, ensuring a safe, well-maintained living environment for all residents.
Executive Assistant
New Clover Leaf Properties
06.2020 - 10.2021
- Supported the owner with a variety of tasks, including budgeting, scheduling, and contractor management.
- Assisted with construction projects, ensuring timely progress and adherence to specifications.
- Managed bookkeeping tasks, including tracking expenses and maintaining financial records.
- Performed additional administrative duties as needed to ensure the smooth operation of the business.
Assistant
HAUS Staging
06.2020 - 10.2021
- Conducted staging walk-throughs of retail properties to assess and plan staging needs.
- Managed stage preparation, including selecting and arranging furniture to create visually appealing displays.
- Handled bookkeeping tasks, including invoicing and maintaining financial records.
- Created and managed contracts to ensure smooth business operations and client satisfaction.
Customer Service Agent
Mobile Citizen
01.2018 - 10.2020
- Answered phone calls and managed email correspondence to ensure effective communication.
- Assisted non-profit organizations by setting up new accounts and providing tailored Internet packages.
- Reviewed and verified non-profit credentials to approve new clients, and ensure compliance.
- Managed ongoing client accounts, addressed customer service inquiries, and resolved issues promptly.
Office Assistant
Hammer Companies
04.2016 - 01.2018
- Managed payroll processing for multiple businesses, ensuring accuracy and timely completion.
- Performed data entry tasks, maintaining accurate and up-to-date records.
- Answered phone calls and provided responsive customer service.
- Balanced checking accounts and managed financial records to ensure accuracy.
- Handled various administrative duties to support business operations.
Education
HIGHSCHOOL DIPLOMA -
JEFFERSON ACADEMY
05.2011
VETERINARIAN TECHNICIAN -
PENN FOSTER
Skills
- Management
- Problem Solving
- Organization
- Customer-Service
- Employee onboarding
- Event coordination
- Team building
- Effective communication
- Customer service
- Project management
Volunteer Experience
Event Coordinator & Volunteer Care Specialist
Generate Hope (A Recovery Home for Victims of Sex Trafficking)
- Coordinated events and managed volunteer care, ensuring smooth operations and support for residents.
- Assisted in organizing community outreach and fundraising efforts to benefit the recovery home.
Youth Leader
Doulos Youth Group
- Led and mentored youth members for two years, guiding group activities and providing support.
- Organized and chaperoned two youth trips, fostering team building and personal growth among participants.
Volunteer
Flatirons Community Church
- Actively contribute time and skills to support various church events and programs.
- Assist with community outreach initiatives and help foster a welcoming environment for members.
Volunteer
Come Let's Dance, Uganda
- Worked at the school, clinic, and farm, supporting local initiatives to improve community well-being.
- Assisted midwives with visits to pregnant women on foot, providing valuable assistance in healthcare outreach.
Timeline
Employee Care Specialist & Event Coordinator
Legacy Telecommunications
06.2022 - Current
Property Manager
Village West Apartments, LLC
10.2021 - 06.2022
Executive Assistant
New Clover Leaf Properties
06.2020 - 10.2021
Assistant
HAUS Staging
06.2020 - 10.2021
Customer Service Agent
Mobile Citizen
01.2018 - 10.2020
Office Assistant
Hammer Companies
04.2016 - 01.2018
HIGHSCHOOL DIPLOMA -
JEFFERSON ACADEMY
VETERINARIAN TECHNICIAN -
PENN FOSTER
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