Kassie Monreal

Operated fryers and grills according to instructions to maintain safety and food quality.
· Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
· Kept stations stocked and ready for use to maximize productivity.
· Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
· Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
· Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
· Set up and performed initial prep work for soups, sauces and salads.
· Maintained consistent quality and high accuracy when preparing identical dishes every day.
· Grilled and deep fried various foods from meats to potatoes.
· Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
· Assisted in preparation of menu items ranging from burgers to sandwiches.

Operated fryers and grills according to instructions to maintain safety and food quality.
· Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
· Kept stations stocked and ready for use to maximize productivity.
· Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
· Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
· Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
· Set up and performed initial prep work for soups, sauces and salads.
· Maintained consistent quality and high accuracy when preparing identical dishes every day.
· Grilled and deep fried various foods from meats to potatoes.
· Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
· Assisted in preparation of menu items ranging from burgers to sandwiches.

• Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
• Streamlined the inventory management process for increased efficiency and cost savings.
• Reduced stock discrepancies by implementing an improved system of tracking and recording inventory movements.
• Optimized warehouse space utilization with effective layout planning and storage organization.
• Collaborated with cross-functional teams to ensure accurate forecasting, purchasing, and replenishment of inventory levels.
• Delivered timely and accurate reports on inventory performance, highlighting areas for improvement and driving continuous improvement initiatives.
• Managed a team of warehouse staff to maintain high productivity levels, ensuring proper training and adherence to company policies.
• Improved customer satisfaction by ensuring prompt order fulfillment through efficient inventory management practices.
• Developed standard operating procedures for the inventory department, resulting in more consistent processes and outcomes.
• Implemented a barcode scanning system to expedite the receiving, picking, packing, and shipping processes within the warehouse environment.
• Lowered instances of stockouts by closely monitoring product demand patterns and adjusting safety stock levels accordingly.
• Managed inventory control of returned items, ensuring accurate record-keeping and preventing stock discrepancies.
• Conducted thorough investigations of disputed returns claims, working closely with customer service representatives to resolve disputes fairly and efficiently.
• Trained new hires on return processing procedures, fostering a supportive learning environment that ensured consistent performance standards across the team.

Supervises up to 60 associates of the department and is responsible for leadership, performance management, and hiring and releasing of all associates within its department in compliance with company policy and HR partnership.
· Responsible for onboarding and the training of new and cross training of existing associates.
· Supervision / Follow-up.
· Ensures Standard Operating Procedures are maintained and followed. Plans, schedules, and meets daily production goals.
· Communicates with Manager on performance planned throughout the shift. Makes necessary adjustments based on performance to plan.
· Execute plans, makes required adjustments and utilizes experience to support company's planned growth.
· Daily, Weekly, Monthly performance feedback
· UPH Tracking
· Received and staged incoming inventory for movement to storage or sales floor.
· Compared shipment contents with paperwork to support inventory accuracy and records management.
· Investigated inventory discrepancies to maintain recordkeeping validity.
· Collected merchandise returns from sales floor, checked price tags and hung on racks.

• Collaborated with procurement department to resolve invoice discrepancies and expedite inbound deliveries.
• Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
• Prepared incident reports and gathered data when accidents occurred on receiving floor.
• Kept detailed records of product influx and inventory for monthly, quarterly and yearly reports.

Conducted monthly, quarterly and yearly inventories of warehouse stock.
· Researched item history to identify root cause for discrepancies between inventory and stock records.
· Maintained accurate and updated records and reviewed data to evaluate department performance.
· Oversaw freight management system with proactive attention to potential delays and resolutions.
· Worked with accounting personnel to address cycle count variances.
· Monitored inventory storage and enforced proper handling and organization.
· Reviewed and executed supply chain transfers for purchase orders.
· Established warehouse policies, minimums and maximums, safety stock and reorder points for thousands of stock codes.
· Processed supply chain transfers for VMI operations, purchase orders and shop orders.
· Enforced strict safety rules and regulations to protect workers and minimize company liability.
· Handled personnel hiring, performance evaluations and disciplinary actions.
· Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
· Dispatched personnel and vehicles in response to telephone or radio reports of emergencies.
· Reviewed orders, production schedules and blueprints to determine work sequences and material shipping dates.
· Planned work assignments and equipment allocations to meet established metrics.
· Managed maintenance and repair actions for team equipment and vehicles.
· Run DPMO (Discrepancy per million opportunities) report to identify discrepancies
· Troubleshoot issue tickets (miss-ships, wrong size, etc)
· Review and approve payroll for the department

Daily Receiving Transfer Audits
· Daily Random Transfer Audits
· Monitor research and resolve inventory overages/shortages of transfer product.
· Follow department Standard Operating Procedures for all audits and research.
· Communicate effectively both orally and written with PHX DC employees on discrepancies.
· Respond and resolve operations needs/inquiries involving IC issues.
· Basic working knowledge of computer systems and software (Excel/Word).
· Compile and maintain all paperwork associated with research and/or SKU adjustments.
· Communicates with Supervisor / Department Manager on performance to plan throughout the shift.
· Makes adjustments based on performance to expectation.

• QC Inspector

Staff Force Personnel Services | May 2014 - January 2015 | 8 months | Dallas TX

Assessed quality of products and compliance with tolerance standards by inspecting products, components and materials.
· Assessed materials, parts and products for conformance with quality control requirements and production specifications.
· Trained newly hired employees by explaining company procedures, job duties and performance expectations.
· Adhered to safety protocols to minimize equipment damage and avoid injuries.
· Wrote detailed reports outlining performance, quality and defect rates.
· Completed non-destructive tests and conducted continuous inspections.
· Project Tracking
· Return to Vender

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• Gave clients individualized suggestions for stretching, strengthening, postural and relaxation techniques.
  · Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
  · Used hot stone massage to relieve deep pressure, pain and buildup of toxins.
  · Assisted patients with injury recovery as part of comprehensive physical therapy plans involving massaging affected muscles to improve mobility and reduce pain.
  · Brought in high volume of referrals from satisfied massage clients and consistently exceeded quotas.
  · Helped clients tackle different types of stress by releasing knotted muscles with advanced massage techniques.

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