Kassim Bernard
Burlington,NJ
Summary
Proven leader in security and warehouse management, notably with SUS Global Enterprises, where I enhanced team efficiency and safety protocols. Skilled in surveillance techniques and de-escalation, I've significantly improved response times and reduced incidents, demonstrating a strong commitment to public safety and operational excellence. Vigilant security professional experienced in working independently to uphold tight security for [Type] facilities. Proficient in detecting and investigating violations, working with law enforcement agencies and rendering aid to distressed individuals. Fluent in speaking spanish with intermediate ability to write in Spanish
Overview
7
7
years of professional experience
1
1
Certification
Work History
Armed Security Supervisor
SUS Global Enterprises
04.2024 - Current
- Coordinate and conduct interviews to support the hiring of skilled professionals.
- Calling in guards to work open shifts, responding to call outs while being available 24 hours to answer any calls, questions, or concerns from my team or the client.
- Managing numerous buildings/sites assuring the happiness of the clients and guards.
- Managed a team of security personnel, ensuring their continuous professional development and adherence to company policies.
- Collaborated with local law enforcement agencies to share intelligence and coordinate responses to potential threats.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
- Running CCTV footage thoroughly to complete any ongoing investigations that's needed from property managers
Armed Security Officer
SUS Global Enterprises
03.2024 - 04.2024
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
- Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
- Improved response times to emergencies with efficient coordination and communication among team members.
- Assisted in the development of site-specific security protocols, resulting in increased operational effectiveness.
- Collaborated with law enforcement agencies during investigations, contributing vital information for case resolution.
- Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
- Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.
- Conducted regular risk assessments to identify vulnerabilities and recommend necessary safety improvements.
- Managed access control systems, ensuring only authorized individuals gained entry to restricted areas.
- Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
- Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
- Supported event security teams during large-scale gatherings, ensuring the safety of attendees and staff alike.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Maintained physical fitness to perform physically demanding job tasks.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
Warehouse Leader
Burlington Coat Factory Distribution Center
08.2020 - 03.2024
- Managing teams of over 100 employees alone daily.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Streamlined shipping processes for faster order fulfillment and improved customer satisfaction.
- Reduced operational costs with thorough analysis of warehouse operations and implementation of cost-saving measures.
- Enhanced team productivity, providing comprehensive training on equipment usage and safety protocols.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and conducting regular inspections.
- Collaborated with cross-functional teams to develop innovative solutions for complex logistics challenges.
- Spearheaded process improvements, reducing errors in order picking and packing operations.
- Managed daily scheduling of inbound and outbound shipments, ensuring timely receipt and delivery of goods.
- Implemented quality control measures to minimize damaged or lost inventory, resulting in lower replacement costs.
- Supervised a team of warehouse employees, fostering a positive work environment that promoted collaboration and professional growth.
- Oversaw inventory audits, maintaining accurate records of stock levels for effective supply chain management.
- Improved employee retention rates through performance reviews, mentoring programs, and ongoing feedback sessions.
- Implemented lean warehousing principles, reducing waste while increasing overall efficiency throughout the facility.
- Trained employees on equipment operation and safety protocols.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
Security Lead
Imperial Security Inc.
03.2019 - 08.2020
- Developed comprehensive training programs for new hires, maintaining high levels of preparedness among staff members.
- Collaborated with law enforcement agencies to share information and strengthen overall security efforts.
- Streamlined emergency response protocols, resulting in faster reaction times during crisis situations.
- Monitored daily operations, identifying potential vulnerabilities and addressing them proactively to prevent breaches or incidents.
- Conducted regular security audits, ensuring compliance with industry regulations and best practices.
- Managed physical security systems installations, ensuring proper functionality and effectiveness in protecting assets and personnel.
- Supervised event security teams, providing a safe environment for attendees while minimizing disruptions or disturbances.
- Conducted Interviews for new potential hires.
Security Lead
Strategic Security Corp.
05.2019 - 11.2019
- Enhanced security measures by implementing access control systems and surveillance equipment.
- Reduced security incidents by conducting thorough risk assessments and recommending appropriate action plans.
- Managed a team of security professionals, ensuring adherence to company policies and procedures for optimal safety standards.
- Streamlined emergency response protocols, resulting in faster reaction times during crisis situations.
- Collaborated with law enforcement agencies to share information and strengthen overall security efforts.
- Conducted regular security audits, ensuring compliance with industry regulations and best practices.
- Developed comprehensive training programs for new hires, maintaining high levels of preparedness among staff members.
- Monitored daily operations, identifying potential vulnerabilities and addressing them proactively to prevent breaches or incidents.
Security Officer
Burlington Coat Factory Distribution Center
08.2018 - 03.2019
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
Warehouse Associate
Burlington Coat Factory Distribution Center
01.2018 - 08.2018
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
CSA
Shoprite
02.2017 - 01.2018
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Increased sales through effective product recommendations and upselling techniques.
- Maintained a clean and organized store environment for optimal customer experience.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Contributed to the development of promotional strategies that successfully attracted new customers.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
Education
High School Diploma -
Pennsauken High School
Pennsauken, NJ06.2018
No Degree -
Moorestown High School
Moorestown, NJ06.2018
Skills
- De-Escalation Techniques
- Crime Prevention
- Self-defense techniques
- Physical Fitness
- Security Systems
- Surveillance techniques
- Public Safety
- Evidence handling
- Evidence storage
Certification
- CPR/AED Certified
- Armed Sora
- CCW NJ Permit
- CCW PA Permit
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Armed Security Supervisor
SUS Global Enterprises
04.2024 - Current
Armed Security Officer
SUS Global Enterprises
03.2024 - 04.2024
Warehouse Leader
Burlington Coat Factory Distribution Center
08.2020 - 03.2024
Security Lead
Strategic Security Corp.
05.2019 - 11.2019
Security Lead
Imperial Security Inc.
03.2019 - 08.2020
Security Officer
Burlington Coat Factory Distribution Center
08.2018 - 03.2019
Warehouse Associate
Burlington Coat Factory Distribution Center
01.2018 - 08.2018
CSA
Shoprite
02.2017 - 01.2018
High School Diploma -
Pennsauken High School
No Degree -
Moorestown High School
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