Kasun R Jenkins

• Managed multiple competing priorities under tight deadlines without compromising quality or accuracy of deliveries.
• Enhanced customer satisfaction by providing timely and accurate deliveries with a friendly demeanor.
• Updated inventory records upon successful completion of each delivery, maintaining accurate documentation for management review.
• Contributed to an increase in on-time deliveries by consistently adhering to schedules and prioritizing tasks effectively.
• Used handheld devices and navigation apps to track deliveries and maintain accurate records.

(Seasonal)

• Delivered packages to customer doorsteps and business offices.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

• Managed inventory control systems, resulting in decreased loss of items during moves.
• Led and supervised a two-person moving team for residential and commercial relocations.
• Operated and managed U-Haul truck rentals, transportation logistics and safe driving practices.
• Directed loading, unloading, and placement of office and apartment furniture across multiple locations.
• Ensured proper packing, securing and handling of items to prevent damage.
• Oversaw furniture disassembly and reassembly while ensuring
  damage prevention and safety compliance.
• Maintained workflow efficiency, client communication and on-site
  problem resolution.
  

• Managed 10 operation managers. Keeping them aware of duties and responsibilities while ensuring their engagement with package handlers was professional.
• Collaborated with other departments to identify areas for improvement, leading to more streamlined operations overall.
• Developed strong relationships with vendors and suppliers, ensuring timely deliveries and favorable pricing for necessary materials.
• Liaised with customer service representatives to address client concerns and provide efficient resolution of issues related to sorting operations.

• Implemented new inventory management system to optimize stock levels.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Facilitated smooth collaboration between departments through clear communication channels.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

• Collaborated with management to address specific skill gaps and tailor training programs accordingly.
• Developed customized training materials for different learning styles, accommodating individual needs and preferences.
• Promoted continuous learning among staff members, encouraging them to seek out opportunities for professional development both internally and externally.
• Ensured compliance with relevant laws and regulations pertaining to worker safety during all phases of package handling process by conducting regular audits of procedures followed by employees under my supervision.