Well-qualified substance use professional, adept at setting up services, working with healthcare professionals and families, and giving patients continuous support. Demonstrates strong communication skills and ability to build relationships. Exceptional skills in planning, resolving conflicts, and solving diverse problems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
MAT Coordinator
Redlands Community Hospital
05.2025 - Current
Initially contracted through Rely Healthcare, RCH created a permanent position to continue the SUN/MAT Coordinator Role.
Substance Use Navigator
Redlands Community Hospital (via Rely Healthcare)
07.2024 - 03.2025
Educated patients and family on harm reduction strategies.
Developed individualized service plans for clients based on their needs, preferences, and goals.
Actively participated in outreach activities within the community aimed at raising awareness of available programs and services offered by the organization.
Participant of the NDP; Maintained 3 Naloxone kiosks within the community.
Collaborated with other professionals such as social workers, case managers, medical staff. to coordinate care for clients.
Assisted with the Pay for Performance program, ensuring aftercare for IEHP patients.
Assisted in developing strategies to address barriers that impede a client's progress towards achieving self-sufficiency goals.
Educated clients about available resources within the community related to housing, employment, health care, legal aid.
Connected clients with local organizations that can provide additional assistance or specialized services if necessary.
Housing Navigator
Illumination Foundation
11.2022 - 07.2023
Conducted intake assessments for new clients to establish service eligibility and develop action plans.
Maintained accurate records of client interactions, adhering to agency policies and procedures.
Provided crisis intervention support through de-escalation techniques and emotional assistance.
Participated in housing authority meetings to secure housing options for clients.
Collaborated with IEHP, Molina, and CalOptima to assess caseloads and formulate action plans.
Informed clients about available community resources for housing, employment, health care, and legal aid.
Substance Use Treatment Counselor
Be Well- Telecare Corporation
01.2021 - 01.2022
Worked in four chemical dependency units at the Be Well campus.
Co-created a resource guide for effective discharge planning at Recovery Station.
Trained new hires on operational procedures and best practices.
Executed crisis intervention strategies and de-escalation to support client safety.
Managed all aspects of admissions, including assessments and Medi-Cal eligibility verification.
Conducted COWS/CIWA assessments and Columbia Risk Assessments for appropriate care.
Facilitated group sessions and maintained clinical documentation for compliance.
Implemented 12-step meeting schedule and coordinated transportation for clients.
Behavioral Health Technician
Laguna Treatment Hospital
05.2017 - 03.2019
Acted as shift lead upon request of Behavioral Health Manager, ensuring operational efficiency.
Facilitated training for new hires to enhance team capabilities.
Maintained open communication with clinical and medical teams to coordinate patient care.
Conducted patient rounds, ensuring thorough assessments and care continuity.
Performed crisis intervention to stabilize patients during critical situations.
Completed clinical documentation each shift to maintain accurate records.
Assisted nursing staff with patient intakes, streamlining admission processes.
Served as UDS trainer, demonstrating expertise in lab procedures and protocols.
Education
Associate of Arts - Social And Behavioral Sciences
Mt. San Jacinto College
San Jacinto, CA
01-2023
Skills
Crisis intervention
Case management
Client advocacy
Individualized service planning
Team collaboration
Resource coordination
Accomplishments
Team Daisy Award Recipient
References
References available upon request.
Certification
Certified Healthcare Worker
Timeline
MAT Coordinator
Redlands Community Hospital
05.2025 - Current
Substance Use Navigator
Redlands Community Hospital (via Rely Healthcare)
07.2024 - 03.2025
Housing Navigator
Illumination Foundation
11.2022 - 07.2023
Substance Use Treatment Counselor
Be Well- Telecare Corporation
01.2021 - 01.2022
Behavioral Health Technician
Laguna Treatment Hospital
05.2017 - 03.2019
Associate of Arts - Social And Behavioral Sciences