Kathleen Salinas
Liberty Health Company
Santee,CA
1
Certification
12
years of professional experience
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Work History
Administrative Assistant
10 Months- Streamlined communication between departments to improve service delivery and patient satisfaction.
- Ensured compliance with regulatory standards through meticulous documentation and record-keeping practices.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Developed patient information materials that enhanced understanding of services offered by the practice.
- Oversaw compliance with industry regulations, maintaining high standards of efficiency and quality.
- Managed and motivated employees to be productive and engaged in work.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Analyzed operational data to identify trends and drive continuous improvement efforts.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Claims Adjuster
6 Years 3 Months- Analyzed and investigated suspicious and potentially fraudulent insurance claims to mitigate risk.
- Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
- Reviewed new files to determine current status of injury claim and to develop plan of action.
- Clarified coverage of losses for policyholders, assisting in itemizing damages and securing alternative living arrangements.
- Negotiated settlements with claimants, ensuring fair resolution of claims.
- Negotiated with claimants to settle claims.
- Issued payouts to claimants.
- Examined photographs and surveillance and any other documents relating to claims.
- Modeled exceptional customer service skills and appropriate diagnostic sales techniques.
Administrative Assistant
1 Year 11 Months- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events to ensure smooth operations and effective communication.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
- Assisted with event planning, including associated travel and logistical arrangements.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel, and transportation, enabling timely attendance and participation in events.
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Managed office supplies, vendors, organization and upkeep.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Assisted with event planning and managed travel and logistical arrangements to enhance overall experience and engagement of attendees.
Assistant Supervisor
1 Year 10 Months- Assigned tasks to employees and tracked progress.
- Supervised the daily procedures of department area and/or employees and ensured smooth workflow.
- Ensured compliance with company rules and regulations. Ensured that every person follows the rules and regulations of the company.
- Make sure that every person follows the rules and regulations of the company.
- Understand the needs of employees and convey them to the supervisor.
- Performed on the job training to new employees.
Sales Representative
4 Months- Handled telephone and in-person inquiries to provide accurate information.
- Addressed customer concerns promptly to enhance satisfaction and loyalty.
- Resolved customer concerns promptly to maintain satisfaction.
- Drafted sales contracts to facilitate successful transactions.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Responded to telephone and in-person requests for information.
- Attended monthly sales meetings and quarterly sales trainings.
Education
High School Diploma
Skills
Active listening skills
Retail sales
Microsoft Excel
Time management
Data organization
Filing and data archiving
Strong problem solver
Scheduling and calendar management
Natural leader
Professionalism
Multitasking strength
Interpersonal skills
High energy
Interpersonal communication
Cash register operations
Fast-paced
Self-motivated
Persuasive negotiator
Employee motivation and discipline
Expense tracking
Training and development
Flexible
Budgeting
Critical thinking
Relationship building
Administrative Assistance
Upselling
Certification
- CPT - ACE Certified Personal Trainer
Timeline
Administrative Assistant
Liberty Health Company
10.2025 - CurrentRead More
Claims Adjuster
Geico
12.2018 - 03.2025Read More
Administrative Assistant
University Compounding Pharmacy
01.2017 - 12.2018Read More
Assistant Supervisor
Sea World San Diego
03.2015 - 01.2017Read More
Sales Representative
Cox Communication
10.2014 - 02.2015Read More
Granite Hills High School
High School Diploma
Read More