Katrina Steward

• Managed technical rehearsals, facilitating communication between directors and production teams.
• Coordinated stage setups and breakdowns, ensuring efficient transitions for performances.
• Implemented effective time management strategies during rehearsals, optimizing productivity while adhering to strict deadlines.
• Supervised backstage operations, maintaining safety protocols and smooth workflow during performances.
• Oversaw successful execution of technical cues during live performances, ensuring seamless transitions between scenes.
• Evaluated post-performance processes, recommending improvements to enhance future productions' efficiency.

*Film industry resume available for time gap 2021-2023

• Engaged consumers through product demonstrations and interactive experiences to enhance brand awareness.
• Provided exceptional customer service during promotional events, addressing inquiries promptly and professionally.
• Trained and mentored new ambassadors on product knowledge and effective communication techniques.
• Conducted market research to gather consumer feedback within 24 hours, informing future promotional activities.
• Managed inventory of promotional materials, ensuring availability for events and presentations.

• Set positive tone with a friendly attitude for entire dining experience as first point of contact for incoming guests.
• Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Managed dining area cleanliness and organization, contributing to a welcoming atmosphere for guests.

• Managed front desk operations, ensuring efficient appointment scheduling and client interactions.
• Coordinated communication between clients and attorneys, enhancing workflow effectiveness.
• Kept reception area clean and neat to give visitors positive first impression.
• Assisted in preparing legal documents, ensuring adherence to formatting standards.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Safeguarded sensitive information by adhering to strict confidentiality protocols regarding client records and personnel files.

• Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
• Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
• Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Fostered an energetic and hard working team environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
• Promptly resolved customer complaints, empathetically and professionally.