. Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Educator
Lululemon Athletica
09.2023 - Current
Built relationships with customers to encourage repeat business.
Provided positive first impressions to welcome existing, new, and potential customers.
Solved customer challenges by offering relevant products and services.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Wedding and Event Coordinator
NorthWest Arkansas Florist
05.2022 - Current
Sold and fitted florals for brides-to-be
Met with potentials clients and gave quotes on services and general wedding costs
Evaluated existing plans, processes and events planning services to identify opportunities for improvement
Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of
products
Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events
Supported senior leadership by developing status reports on activities related to planning, scheduling,
cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Procurement Coordinator
B-Unlimited
01.2022 - 04.2022
Maintained ongoing communication with suppliers to promote workflow and respond to inquiries
Carefully read and interpreted requisition orders to understand specialized terms and requirements
Procured critical parts and assemblies to develop and coordinate sourcing requirements
Maintained effective and lasting vendor relationships through dynamic communication, collaboration and
intelligent questioning skills
Prioritized important customers by reviewing logistics and handling shortages, delivery schedules and office
functions.
Retail Sales Associate
Athleta
05.2021 - 10.2021
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction
and retention
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
Initiated friendly conversation with customers to determine level of assistance required
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment
Generated brand awareness and positive product impressions to increase sales.
Toy Barn Associate
Silver Dollar City
05.2019 - 08.2019
Opening duties within the Toy Barn looked like opening the registers and making sure all the toys and
merchandise were in order, along with basic retail opening duties
Most nights looked the same with closing
I engaged with guest to ensure they were having a great time at the park and talking and hanging out with kids
and toys
Maintained good working relationship with co-workers and management
Completed assigned tasks with little or no supervision.