Kathleen Vannalom
Escondido,CA
Summary
Accomplished QA Administrator with extensive technical expertise in calibration and quality assurance, complemented by proficient administrative skills in database management, customer service, and logistic coordination, fostering efficient operations across any department.
Overview
7
7
years of professional experience
Work History
Quality Assurance Calibration & Asset Management
Dexcom, Inc.
San Diego
11.2022 - 07.2024
- Managed control and administration of equipment across various departments by maintaining records, upholding FDA regulations, and overseeing the equipment database (ISO 13485).
- Utilized extensive knowledge of laboratory operations and adeptness in handling complex instrumentation to ensure regulatory compliance of all equipment.
- Optimized user satisfaction by addressing inquiries, resolving technical issues, and organizing detailed training sessions on efficient database navigation.
- Managed logistics and coordination for equipment calibration, including shipping and handling.
- Presented in meetings to inform and align stakeholders on calibration activities, compliance updates, and relevant topics across departments.
Admin/Cashier
Quality Chevrolet
Escondido
12.2019 - 11.2022
- Ensured customer satisfaction by collecting large payments, issuing receipts, and maintaining accurate transaction records for parts, car service, and car sales.
- Managed invoicing for services performed and products sold, maintaining precision in pricing and billing. Created reports regarding inventory of parts, sales figures, service records, and financial transactions.
- Oversaw parts inventory management by monitoring stock levels, coordinating timely orders for necessary components, and meticulously maintaining accurate records.
- Supported in the administration of documents through tasks such as reviewing, filing, and archiving.
Retail Sales Associate
JCPenney
Escondido
01.2017 - 12.2019
- Demonstrated knowledge of store products and services.
- Inspected purchased items for defects before handing them over to customers.
- Organized displays to attract customers and promote sales.
- Operated point-of-sale systems accurately to process payments from customers.
Education
GED -
Palomar College
San Marcos, CASkills
- Customer service, problem-solving, negotiation and persuasion, and relationship building
- Asset Management and database management
- End-User Training
- Presentation Skills
- RAM, Oracle, Enterprise systems
- Service coordination, phone etiquette, and computer literacy
- Proficiency in Excel, MS Office, MS teams
- Data entry and data extraction
Timeline
Quality Assurance Calibration & Asset Management
Dexcom, Inc.
11.2022 - 07.2024
Admin/Cashier
Quality Chevrolet
12.2019 - 11.2022
Retail Sales Associate
JCPenney
01.2017 - 12.2019
GED -
Palomar College
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