Hi, I’m
Kat Wallace
Burlington,KY
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Overview
5
years of professional experience
Work History
SAGE Publishing
Senior Product Associate
09.2021 - 09.2023
Job overview
- Commissioned and tracked all permissions-based content items, such as photos from preferred vendors, figures, data, quotes etc.
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Developed detailed plans based on broad guidance and direction
- Communicated team goals and needs during process improvement meetings as subject matter expert for proprietary workflow management system
- Conducted training for new all Product Associates and Acquisition's Editors
- Communicated with vendors to secure supplies and drive on-time completion of document reproduction
- Recommended layout changes to make materials more accessible and improve presentation
- Employed specialized layout and editing software to place text blocks, illustrations and other images or elements
- Prepared sample layouts for approval using computer software
- Performed design, layout and typesetting of publications, office forms and various other projects to optimize designs and production strategies
- Checked preliminary and final proofs for errors and made necessary corrections
- Converted various types of files for printing or for Internet using computer software
Cengage Group
Product Specialist
02.2020 - 03.2021
Job overview
- Responsible for managing all marketing content for 175 Psychology & English textbooks
- Recommended layout changes to make materials more accessible and improve presentation
- Conducted 15-20 weekly sales calls with customers to highlight key features of assigned textbooks
- Created bespoke sales materials as needed, based on specific accounts and their needs
- Performed twice weekly Q&A meetings with sales teams to create marketing materials
- Held office hours 10-15 times per week for instructors and students beginning of each semester
- Onboarded hundreds of instructors and students to MindTap online learning system
- Customized MindTap online learning system learning paths to align with instructors’ syllabi
Cengage Group
Product Assistant
05.2019 - 02.2020
Job overview
- Interacted with authors and other internal customers to define job requirements and resolve content, production and scheduling issues.
- Formatted in Microsoft Word and PDF to prepare documents and proposals for review or final submission.
- Participated in meetings and conference calls to gather and communicate document layout and production process information and represent production function.
- Worked within multilevel approval structures to maintain quality standards for work.
- Leveraged advanced Microsoft Word functions to create solicitation-specific templates and format response documents
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
The Reynolds And Reynolds Company
Inside Sales Representative
06.2018 - 05.2019
Job overview
- Conducted minimum of 150 outbound cold-calls each day
- Generated over $5,000 in sales in year 1
- Assisted in translating communications from Spanish to English for Account Managers
- Answered customers' questions regarding products, prices, and availability
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
- Managed friendly and professional customer interactions
- Set up new accounts, established customer credit and set up payment methods
- Determined needs, delivered solutions, and overcame objections through consultative selling skills
- Used CRM software to maintain detailed contact logs and account records
Education
Miami UniversityOxford, OH
Bachelor of Arts from International Studies, Economics
Miami UniversityOxford, OH
Bachelor of Arts from Latin American & Caribbean Studies
Skills
- Relationship Management
- Public Speaking
- Project Schedule Management
- Cross-Departmental Problem Solving
- Spanish Proficient
- Digital Content Development
- Microsoft Office
- Adaptability and Flexibility
- Optimize Language Usage
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Product Associate
SAGE Publishing
09.2021 - 09.2023
Product Specialist
Cengage Group
02.2020 - 03.2021
Product Assistant
Cengage Group
05.2019 - 02.2020
Inside Sales Representative
The Reynolds And Reynolds Company
06.2018 - 05.2019
Miami University
Bachelor of Arts from International Studies, Economics
Miami University
Bachelor of Arts from Latin American & Caribbean Studies
Career Highlights
- Subject Matter Expert- SAGE Central
- Liaison-Process Improvement Team
- JIRA Ticket Facilitator
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