Kataia Anderson

Dedicated and adaptable professional with a strong background in healthcare, hospitality, and sales, bringing 3yrs of diverse experience in customer-focused roles. As a Certified Nursing Assistant (CNA), I have provided compassionate care to patients by assisting with daily living activities, monitoring vital signs, maintaining accurate documentation, and supporting healthcare teams to ensure safety and comfort. My hands-on experience in clinical settings has sharpened my ability to remain calm under pressure, follow strict protocols, and deliver empathetic, patient-centered service.

In addition to my healthcare background, I have extensive experience in the hospitality industry as a waitress. In this fast-paced environment, I developed exceptional multitasking abilities, managed high-volume customer interactions, and provided attentive service that enhanced the guest experience. I am skilled in point-of-sale (POS) systems, conflict resolution, and teamwork, consistently contributing to smooth operations and customer satisfaction.

Beyond direct care and hospitality, I have also succeeded in sales and product representation through my work with It Works. In this role, I applied strong interpersonal and communication skills to promote wellness products, manage customer relationships, and drive sales through social media marketing. I have built a track record of meeting and exceeding sales goals by leveraging digital platforms, fostering connections, and understanding customer needs.

Across all roles, I bring reliability, attention to detail, and a strong work ethic. Whether caring for patients, serving guests, or promoting health products, I thrive in people-centered environments that demand professionalism, empathy, and efficiency. My goal is to continue building a career where I can combine my interpersonal skills, dedication to service, and drive for excellence to positively impact both individuals and teams.