Summary
Overview
Work History
Education
Skills
Timeline
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Katalin Keri

Bridgeport,CT

Summary

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 25 years of experience. Highly effective and comfortable working with people at all levels in organization.

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business.






Overview

23
23
years of professional experience

Work History

Shop Owner

Own Business
07.1996 - 05.2019
  • Prepared annual budgets and monitored financial objectives.
  • Coached, counseled and disciplined employees.
  • Completed store operational requirements by assigning tasks based upon strength, level of experience and
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Consulted with customers to assess needs and propose optimal solution
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising, and general store operations.
  • Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs
  • Welcomed customers and helped determine their needs.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Increased customer loyalty and retention.
  • Developed retail expansion plan in [Year], successfully opening new locations and boosting overall sales
  • Established relationships with key retail accounts.
  • Directed and supported consumer and retail activity by working closely with team.
  • Collaborated with retail department to create effective floor plans for regular use, seasonal lines and special sales.
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
  • Placed completed pieces in packaging to prepare for retail sale.
  • Built partnerships with assigned retailers and buyers through presentation of market trends and shopper data.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
07-2025

Commercial School
Hungary, Miskolc
05-1994

Skills

  • Shipment tracking
  • Gift wrapping
  • Store layout design
  • Social media control
  • Sales leadership
  • Marketing
  • Operations management
  • Solution selling
  • Sales presentation
  • National account management

Timeline

Shop Owner

Own Business
07.1996 - 05.2019

High School Diploma -

Penn Foster Career School

Commercial School

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Katalin Keri