Katalina Banuelos
Titusville,FL
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HIM Specialist Floater
Complete Health Management
08.2024 - 11.2024
- Provided respectful assistance to patients, staff members and insurance companies.
- Set up patients charts and documented information in various insurance company representatives.
- Pulled patient records and transferred information to appropriate parties.
- Scanned and validated medical records for upload.
- Safeguarded patient records, managing data transfers in compliance with HIPPA standards and organizational regulations.
- Audited patient records.
- Created shipping labels.
- Helped in legal department.
- Printed patient records.
- Communicated with different centers.
Teacher
StarChild Academy
12.2023 - 08.2024
- Monitored the classroom environment closely to maintain safety standards at all times
- Engaged children in hands-on activities designed to stimulate curiosity and develop problem-solving skills
- Cultivated meaningful relationships with families by providing feedback on their child's progress regularly
- Assisted in developing age-appropriate curriculum that focused on language, literacy, math, science, social studies, music, art, dramatic play
HIM Specialist
Complete Health Management
06.2023 - 11.2023
- Provided respectful assistance to patients, staff members and insurance companies
- Set up patients charts and documented information in various insurance company representatives
- Pulled patient records and transferred information to appropriate parties
- Verifies record copies before handing over
- Scanned and validated medical records for upload
- Safeguarded patient records, managing data transfers in compliance with HIPPA standards and organizational regulations
Document Trainer
Loyal Source Government Services
05.2022 - 03.2023
- Trained employees under the Office of Refugee Resettlement guidelines
- In communication with Office of Refugee Resettlement regarding updated on processes
- Learned all positions such as Chart auditor, Medical transcriptionist, Medical record clerk and front desk in order to train and better understand the positions
- Facilitated orientation and training classes to communicate policies and procedures to newly hired employees
- Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training
- Compiled and analyzed weekly trainee retention reports
- Prepared hard copy training materials, module summaries, videos and presentations
Case Aide
Loyal Source Government Services
05.2022 - 05.2022
- Maintained confidential patient documentation to prevent data compromise and comply with HIPPA regulations
- Picked up Unaccompanied Children from their dorms and took them to speak with their case managers through video call to discuss their case
- Performed administrative tasks associated with case management duties including filing paperwork and managing databases
- Compiled data from multiple sources to create detailed reports for review by supervisors
Medical Records Point of Contact
Loyal Source Government Services
01.2022 - 05.2022
- Compiled statistical data pertaining to the number of patients seen on a daily basis as well as other pertinent information requested by management team members
- Delegated assignments to employees in assurance they get done properly
- Ensured timely completion of paperwork and documentation related to patient visits
- Implemented new processes for tracking incoming requests from insurance companies in order to reduce turnaround times for processing claims
- Maintained accurate appointment schedules using computer software programs such as Medisoft or EMR systems
- Conducted periodic audits of patient files in order to verify that all documents are up-to-date and complete according to established standards
- Created reports summarizing various aspects of the department's performance such as total number of completed records per month or average wait time for an appointment request
- Worked under the Office of Refugee Resettlement guidelines
- Safeguarded patient records, managing data transfers in compliance with HIPPA
Associate
Lowes Home Improvement
06.2020 - 12.2021
- Developed strong customer service skills through daily interactions with customers
- Trained new employees on basic customer service techniques and procedures
- Operated cash register to process cash, check and credit transactions
- Worked in the Electrical department
- Assisted customers with any questions in all departments
- Worked in Outside garden/ Seasonal Department
- Prepared detailed reports for management to clarify existing trends, review sales, inventory data, support shrink minimization and safety awareness
- Ran Inventory and coordinated a team to support and execute inventory
Crew Member
Raising Cane's Restaurant
08.2017 - 04.2018
- Ran department reset project and coordinated a team to support and execute reset
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Cross-trained in multiple positions within the store as needed
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints
- Restocked shelves with merchandise throughout shift
- Followed health department regulations for handling food products properly
Education
High School Diploma -
El Paso High School
El Paso, TX06.2019
Skills
- Problem-Solving
- Self Motivation
- Some ASL
- Some Spanish
- Team Collaboration
- Organizational Skills
- Multitasking and Prioritization
- Calm and Professional Under Pressure
- Attention Detail
- Willing to learn new and all things
- Experience with UPS, USPS, Fedex
- Experience with Humana
- Friendly, Positive Attitude
Certification
- Forklift License
- Standing Forklift License
- Cherry Picker License
References
References available upon request
Languages
American Sign Language
Limited Working
Spanish
Limited Working
Timeline
HIM Specialist Floater
Complete Health Management
08.2024 - 11.2024
Teacher
StarChild Academy
12.2023 - 08.2024
HIM Specialist
Complete Health Management
06.2023 - 11.2023
Document Trainer
Loyal Source Government Services
05.2022 - 03.2023
Case Aide
Loyal Source Government Services
05.2022 - 05.2022
Medical Records Point of Contact
Loyal Source Government Services
01.2022 - 05.2022
Associate
Lowes Home Improvement
06.2020 - 12.2021
Crew Member
Raising Cane's Restaurant
08.2017 - 04.2018
High School Diploma -
El Paso High School