Summary
Overview
Work History
Education
Skills
Timeline
Generic
Katalina Castillo

Katalina Castillo

Frederick,MD

Summary

Human services professional with comprehensive experience addressing diverse client needs and implementing effective support strategies. Strong focus on collaboration, adaptability, and achieving person centered outcomes. Known for reliability and maintaining high standards in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Coordinator of Community Service

Optimal Case Management, Inc.
02.2021 - 04.2025
  • Coordinating home and community based services for individuals with intellectual and developmental disabilities through Maryland Medicaid Waiver programs and the Developmental Disabilities Administration (DDA)
  • Utilizing generic, state, local, and federal community resources to connect individuals to services and supports
  • Prompt verbal and written communications in accordance with team needs and DDA compliance requirements for billable activities; crisis management; conflict resolution
  • In-person and in-home visits with individuals, families, and provider teams for monitoring, wellness, service implementation fidelity, and person-centered planning
  • Quality Assurance committee member; Collaboration with Training department in order to develop and provide new-hire skills development and to promote employee retention; active recruitment

Special Education Teacher – Case Manager

Kennedy Krieger Institute – High School
01.2020 - 02.2021
  • Instructional development: Common Core lesson planning, classroom/behavioral management, comprehensive assessment of students with Autism Spectrum Disorder, physical, emotional, and/or intellectual disabilities
  • Development and implementation of IEPs, accommodations and modifications; related service team, and student-family coordination
  • Implementation of Professional Crisis Management (PCM) for prevention, de-escalation, and/or intervention of crisis behaviors
  • Subject Areas: Probability & Statistics; Geometry; Remedial Algebra; Algebra I & II; Math Academic Skills; Financial Algebra; Biology; Earth Science; Government; Life Skills; and Language Arts

Assistant Teacher; 1:1 Program Aide

Kennedy Krieger Institute – High School
06.2017 - 01.2020
  • Providing support through 1:1 and small group instruction, crisis management, classroom monitoring and maintenance, and IEP and/or behavioral plan implementation

Store Manager; Retail Sales Associate

General Nutrition Center (GNC)
05.2014 - 10.2018
  • Express Stock Room Manager; Retail Sales Associate & Stylist September 2013 – December 2018
  • Marriotts Ridge High School Marching Band Color Guard Instructor, Field Tech, & Choreographer April 2016 – November 2016
  • Charlotte Russe Key Holder/Shift Manager; Retail Sales Associate 2010-2013
  • Pizza Hut Server/Team Member 2009-2011

Intern

Kennedy Krieger Institute Southeast Early Head Start
02.2017 - 05.2017
  • Early Head Start services for Spanish speaking individuals and families
  • GED classroom support and tutoring
  • Administrative support, family advocacy & Policy Committee engagement

Education

Bachelor of Science - Family Studies & Human Services: Services To Children & Youth

Towson University
Towson, MD
05.2017

Skills

  • Community engagement
  • Cultural competence
  • Needs assessment
  • Crisis management
  • Documentation & follow-up

Timeline

Coordinator of Community Service

Optimal Case Management, Inc.
02.2021 - 04.2025

Special Education Teacher – Case Manager

Kennedy Krieger Institute – High School
01.2020 - 02.2021

Assistant Teacher; 1:1 Program Aide

Kennedy Krieger Institute – High School
06.2017 - 01.2020

Intern

Kennedy Krieger Institute Southeast Early Head Start
02.2017 - 05.2017

Store Manager; Retail Sales Associate

General Nutrition Center (GNC)
05.2014 - 10.2018

Bachelor of Science - Family Studies & Human Services: Services To Children & Youth

Towson University

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