Katalina Gonzalez
Trenton,NJ
Overview
9
9
years of professional experience
Work History
Track and Trace Supervisor
Burlington Stores, Inc.
Burlington, NJ
06.2024 - Current
- Coaching and mentoring a team of analysts for a designated area of business.
- Developing and providing team members with continual support, training, and development opportunities.
- Leading the analysts through the execution of meaningful strategies, balancing short- and long-term objectives in support of transformational change.
- Serving as Subject Matter Expert (SME) to address and answer questions from team members and internal partners related to shipping and routing.
- Collaborating consistently with internal and external partners on business needs.
- Ensuring accountability, evaluating analysts' daily workload, and measuring them against the KPIs established.
- Overseeing the creation of reporting based on the team's needs.
- Updating departmental SOPs and reporting instructions as needed.
- Conducting monthly merchant check-ins and shadowing vendor meetings with analysts.
- Fostering a motivating and positive work environment that encourages team members to perform at their best.
- Demonstrating the ability to interpret data, identify trends, and draw meaningful insights through monthly and quarterly hindsight reporting, with the use of visualization tools (e.g., Power BI and Microsoft Excel).
Track and Trace Analyst
Burlington Stores, Inc.
Burlington, NJ
10.2022 - 06.2024
- Ensured all inbound shipments arrived at DC campuses on time and in compliance with Burlington's routing and shipping guidelines for a designated area.
- Generated and published reports on the status of all domestic and international purchase orders.
- Tracked and managed the movement of purchase orders, identified key and low-performing vendors, and collaborated closely with merchant partners through daily and weekly communications to summarize and share relevant details.
- Interacted with internal partners, such as merchant teams, merchandising operations, and supply chain.
- Worked on a quarterly hindsight group project to provide a top-level overview of the designated area, and presented it to the PO Tracking department.
- Worked on assisting in translating Burlington's Vendor Manual into Spanish.
Bilingual Tax Preparer/Payroll Processor
Enterprise Accounting
Hamilton, NJ
12.2021 - 10.2022
- Prepared individual and business tax returns using DRAKE software.
- Collected and organized client financial documents for accurate filing such as Income Statements and Profit and Loss Statements.
- Assisted clients in understanding tax obligations and deductions available.
- Communicated effectively with clients to gather necessary information.
- Collaborated with team members to share best practices in tax preparation processes.
- Maintained confidentiality of sensitive client data throughout the preparation process.
- Advised clients on the best strategies for filing their taxes efficiently and legally.
- Prepared documentation for clients to obtain an ITIN.
- Assisted small business clients in obtaining the licenses needed (e.g., Philadelphia Contractors License).
- Assisted with payroll processing for small business clients through QuickBooks.
- Set up new employees within Quickbooks for each small business
General Manager/Event Assistant
Princeton Meadow Church & Event Center
West Windsor, NJ
12.2018 - 08.2021
- Communicated frequently with vendors to ensure proper deliveries of office, church and event supplies.
- Worked with a detailed timeline that was updated for all events as needed
- Prepared event materials, including signage, programs, and promotional items.
- Assisted in managing vendor relationships and communication throughout events.
- Collaborated with team members to execute event layouts and designs effectively.
- Coordinated setup and breakdown of event spaces, ensuring timely readiness for guests.
- Followed detailed timelines and checklists provided by the Coordinator to ensure the smooth operation of events.
- Emailed pending invoices, and recorded payment confirmations for accounts receivable.
- Handled all daily operations, including inspections, Sunday worship set-up, social media presence, communications, and ordering necessary supplies.
- Served as the right hand to the senior pastor and managed the daily calendar.
- Coordinated luncheons, events, mailed-out correspondence to members, as well as electronic mailings.
- Prepared Church deposit when needed.
Assistant Administrator
Windsor Greens Golf Center
West Windsor, NJ
08.2016 - 12.2018
- Provided ongoing administrative support to the PGA professional and handled daily operations.
- I took inventory of the ship's supplies and placed orders for the upcoming month.
- Ordered golf club supplies for repairs, and provided invoices to customers.
- Opened up shop, maintained cleanliness, restocked supplies, and closed up shop.
- Coordinated golf lessons for the customers and set up the area where the lesson was held.
- I cleared the field of golf balls, washed them off, and refilled the buckets and bins for the customers.
- Handled cash reconciliation at the end of the night.
- Managed Facebook and the website for the business, providing content to attract customers.
Medical Receptionist
Etheridge Family Medicine
Somerset, NJ
03.2018 - 11.2018
- Managed (new) patient check-in and verification processes efficiently.
- Answered multi-line phones and directed calls to appropriate staff.
- Maintained organized patient files and ensured confidentiality compliance.
- Assisted medical staff with administrative tasks as needed.
- Coordinated communication between patients and healthcare providers effectively.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Communicated lab results to patients, or scheduled an appointment with the doctor if required.
Education
N/A - Business Intelligence Analytics
TripleTen Online Bootcamp
Salt Lake City, UTHigh School Diploma -
West Windsor Plainsboro High School South
West Windsor, NJSome College (No Degree) - Hospitality
Mercer County Community College
West Windsor, NJSkills
- Data analysis and visualization
- Team leadership and collaboration
- Attention to detail
- Microsoft Excel and Power BI
- Effective communication skills
- Customer service excellence
- Bilingual proficiency (Spanish)
- Adaptability
- Work Planning and Prioritization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
2023 Spotlight Award - Vendor Manual Translation (Spanish)
References
References available upon request.
Timeline
Track and Trace Supervisor
Burlington Stores, Inc.
06.2024 - Current
Track and Trace Analyst
Burlington Stores, Inc.
10.2022 - 06.2024
Bilingual Tax Preparer/Payroll Processor
Enterprise Accounting
12.2021 - 10.2022
General Manager/Event Assistant
Princeton Meadow Church & Event Center
12.2018 - 08.2021
Medical Receptionist
Etheridge Family Medicine
03.2018 - 11.2018
Assistant Administrator
Windsor Greens Golf Center
08.2016 - 12.2018
N/A - Business Intelligence Analytics
TripleTen Online Bootcamp
High School Diploma -
West Windsor Plainsboro High School South
Some College (No Degree) - Hospitality
Mercer County Community College