Katalina Marroquin
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Cardiac Monitor Technician
Methodist Healthcare
03.2022 - Current
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Adjusted pacemakers, AICD and loop monitors with commitment to efficiency, data quality and overall comfort of patients.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist..
- Transcribed patient results and entered into office electronic recording system.
- Identified and documented data trends of pacers and AICDs, analyzing results and reporting issues.
- On the job training provided through HCA Healthcare
Patient Service Representative
Cano Health
10.2021 - 03.2022
- Used ECW 11 to schedule appointments.
- Compiled and reviewed medical charts.
- Educated patients on medicine and at-home healthcare tools.
- Followed document protocols to safeguard confidentiality of patient records.
- Facilitated communication between patients and various departments and staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Organized patient records and database to facilitate information storage and retrieval.
Transportation Specialist
Comfort Care Transportation
03.2019 - 09.2021
- Provided patient transport using various equipment and adhered to safety protocols.
- Maintained all schedules by delivering patients safely and on time to scheduled appointments.
- Recognized by management for providing exceptional customer service.
- Coordinated schedules and communicated changes to customers.
- Provided timely transportation of diverse clients to healthcare facilities.
Delivery Driver
Legends Pharmacy
03.2018 - 04.2019
- Operated delivery vehicles 6 days per week, averaging 90 miles on road per day and various customers and nursing homes served.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Contacted customers prior to delivery to coordinate delivery times.
- Obtained signatures needed to complete and process all paperwork efficiently.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Juvenile Correctional Officer
Bexar County
03.2017 - 03.2018
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised inmates during day-to-day activities.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Direct Support Professional
San Antonio State Supported Living Center
09.2016 - 02.2017
- Supported and encouraged psychiatric patients to promote health and wellness.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Prevented patient injuries by providing necessary restraints and appropriate supports.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Documented client progress in charts and logbooks.
Education
High School Diploma -
O.W. Holmes High School
San Antonio, TXSkills
- First Aid/CPR/BLS
- Supporting Daily Living Needs
- Patient Medical Histories
- Patient Treatment
- Direct Supervision
- Medical Histories and Vital Statistics
Timeline
Cardiac Monitor Technician
Methodist Healthcare
03.2022 - Current
Patient Service Representative
Cano Health
10.2021 - 03.2022
Transportation Specialist
Comfort Care Transportation
03.2019 - 09.2021
Delivery Driver
Legends Pharmacy
03.2018 - 04.2019
Juvenile Correctional Officer
Bexar County
03.2017 - 03.2018
Direct Support Professional
San Antonio State Supported Living Center
09.2016 - 02.2017
High School Diploma -
O.W. Holmes High School
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