Katalina Ochoa
Tyler ,TX
Summary
Dynamic sales professional with a proven track record at Dillards, excelling in customer service and relationship building. Recognized for enhancing client satisfaction and consistently exceeding sales quotas through strategic planning and effective communication. Adaptable and detail-oriented, committed to fostering teamwork and delivering exceptional results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Mt
Tower Loan
Tyler
10.2024 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Sales Rep
Dillards
Tyler
01.2024 - 08.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Manger
Bells Bunny
07.2022 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Tyler Legacy High
Tyler 05.2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- Calm under pressure
Languages
Spanish
Native or Bilingual
Timeline
Mt
Tower Loan
10.2024 - 06.2025
Sales Rep
Dillards
01.2024 - 08.2024
Manger
Bells Bunny
07.2022 - 07.2023
Tyler Legacy High