Katana Kodama
EDGEWOOD,WA
Summary
Dynamic and results-driven professional with a strong entrepreneurial spirit, previously at Burke Williams Spa. Expert in customer relations and business development, consistently enhancing client satisfaction through tailored services. Proven ability to implement effective strategies, manage operations, and foster professional networks, ensuring high-quality outcomes and retention in a competitive market.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Independent Business Owner
Self
02.2019 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong customer relationships through excellent communication and attentive service.
- Implemented inventory management system to streamline product tracking and ordering.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Certified Massage Therapist
Burke Williams Spa
10.2013 - 06.2014
- Delivered personalized massage therapies to enhance client relaxation and well-being.
- Assessed client needs to recommend customized treatment plans.
- Maintained a clean, organized workspace to ensure optimal hygiene standards.
- Collaborated with team members to improve service delivery and client satisfaction.
- Maintained a clean and organized therapy space, ensuring compliance with safety standards.
- Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
Certified Licensed Massage Therapist
Self
10.2013 - 07.2016
- Delivered therapeutic massage treatments to enhance client wellness and alleviate pain.
- Assessed client needs through detailed consultations, tailoring sessions to individual preferences.
- Maintained comprehensive records of treatments, ensuring compliance with health regulations and client confidentiality.
- Educated clients on self-care techniques and post-treatment practices to promote long-term health benefits.
- Implemented efficient scheduling processes, optimizing appointment flow and reducing wait times for clients.
Licensed Massage Therapist
Self
12.2010 - 06.2016
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Delivered personalized mobile massage therapy to enhance client wellness and relaxation.
- Established strong client relationships through exceptional service and consistent follow-ups.
Education
Certificate - Massage Therapy
Alexandar School of Natural Therapeutics
Tacoma, WA08.2025
Skills
- Customer service
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Performance improvement
- Proficient in Jane App
- Calendar management
- Goal setting
Timeline
Independent Business Owner
Self
02.2019 - Current
Certified Massage Therapist
Burke Williams Spa
10.2013 - 06.2014
Certified Licensed Massage Therapist
Self
10.2013 - 07.2016
Licensed Massage Therapist
Self
12.2010 - 06.2016
Certificate - Massage Therapy
Alexandar School of Natural Therapeutics
Certification
- Licensed Massage Therapist - MASS.MA.70044978
- Zen Bodytherapy Training - November 2025
Similar Profiles
Brittney ValleBrittney Valle
Mentor at SelfMentor at Self
Lisa DonathLisa Donath
Volunteering-Home Projects at SelfVolunteering-Home Projects at Self
Melanie RobertsonMelanie Robertson
Credentialing Consultant Freelance at SelfCredentialing Consultant Freelance at Self
Evan KingEvan King
Freelance Music Producer at SelfFreelance Music Producer at Self
Orynn FreedmanOrynn Freedman
Resturant Waiter at CourtyardResturant Waiter at Courtyard