Katara Harris
Northport
Summary
Seasoned collaborator experienced in meeting needs, improving processes, and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. An organized and dependable person who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Established and maintained a positive and successful interpersonal working relationship with a wide range of groups and individuals that have diverse backgrounds, ages, education levels, professional status, disabilities, and socio-economic status.
Overview
1
1
year of professional experience
Work History
Federal Programs Technician
City Of Tuscaloosa
01.2023 - Current
- Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
- Increased participant satisfaction by regularly evaluating feedback and making necessary adjustments.
- Supported the development of new programs through thorough research and analysis of industry trends.
- Strengthened communication between team members by establishing clear channels for information sharing.
- Reduced operational costs with careful budget management and diligent expense tracking.
- Boosted program enrollment by creating targeted marketing materials and engaging outreach initiatives.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to deadlines.
- Compiled data from various sources to provide comprehensive reports for senior management decision-making.
- Coordinated event logistics, including venue selection, catering arrangements, and attendee registration processes.
- Developed training materials for staff members, increasing overall competency levels within the organization.
- Maintained up-to-date knowledge of program offerings by attending industry conferences and workshops regularly.
- Implemented a centralized record-keeping system that improved overall data accuracy and accessibility for team members.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Assisted with planning and coordinating day-to-day and special program activities.
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Managed both digital and physical filing systems and retrieved documents as required.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed wide-ranging administrative, financial and service-related functions.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Coordinated and communicated with external stakeholders to support program objectives.
- Collaborated with cross-functional teams to develop innovative solutions for complex challenges.
- Assisted in grant writing efforts, securing additional funding for program expansion and improvements.
City Venue Operations Assistant
The City of Tuscaloosa
- Fielded calls, filed paperwork, and assisted a staff of 4 to ensure office and event planning efficiency
- Identify potential client's needs and plan accordingly
- Schedule meetings, gather information, and order supplies that the venue needs
- Vet vendors and potential farmers
- Provided support to the staff and assists with special event operations
- Collaborated with cross-functional teams to achieve project goals within specified timelines.
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
- Assisted operations manager with planning routine operations and special projects.
- Assisted with facility scheduling and customer service.
- Worked events at the city venues and facilities as required
- Prepare administrative and financial documents, specifically: rental contracts, work orders, calendars, expenditures, and invoices
- Process incoming payments for services and issue receipts for venue rental and vendors
- Records payments, enters data into a computer; and reviews data to ensure accuracy
- Answers and screens telephone calls assists walk-in clients, greets and responds to inquiries
- Provided routine information to the general public regarding facility or venue operations and services.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
Office Associate II
The University of Alabama
- Fielded calls, filed paperwork, and assisted a staff of 7 to ensure office efficiency
- Completed errands for instructors and staff and delivered messages between office and classrooms
- Communicated with students and visitors while scheduling meetings and directing calls to appropriate departments
- Scheduled and/or attended meetings; recorded meeting date, time, and location; prepared agendas; ensured all involved parties were notified in a timely manner; recorded, transcribed, distributed, and filed minutes
- Compiled, tracked or analyzed administrative and/or statistical data pertaining to department operations; conducted research, gathered data
- Created tables and summaries for statistical reports and budgets
- Processed incoming payments for department services; issued receipts; recorded payments; entered data into computer; reviewed data to ensure accuracy and corrected any errors detected; reconciled receipts with applicable reports.
Education
Master of Science - Management
Faulkner University
Montgomery, AL06.2023
Bachelor of Science - Business Administration And Management W/conc PA
Southern New Hampshire University
Manchester, NH10.2021
Skills
- Project Coordination
- Meeting Support
- Document Control
- Event Coordination
- Financial Reporting
- Process Improvement
- Community Outreach
- Interpersonal Skills
- Document Development
- Project Management Software
- Operational Compliance
- Logistics Coordination
- Operations Assistance
- Employee Training
- Organization and Planning
- Schedule Management
- Financial Transactions
- Office Systems Management
Timeline
Federal Programs Technician
City Of Tuscaloosa
01.2023 - Current
City Venue Operations Assistant
The City of Tuscaloosa
Office Associate II
The University of Alabama
Master of Science - Management
Faulkner University
Bachelor of Science - Business Administration And Management W/conc PA
Southern New Hampshire University
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