Katarah Drake
Burtonsville,MD
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Pacific Western Bank
2014.09 - 2023.12
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Established and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
- Prepared and submitted an average of 50 project invoices per day for review and approval.
Senior Leasing Specialist
The Donaldson Group
2013.07 - 2014.09
- Increased lease renewal rates by 60% by implementing effective tenant retention strategies and maintaining strong relationships with residents.
- Maximized rental income while minimizing expenses through effective planning and control.
- Developed comprehensive marketing campaigns to reach target audiences and showcase property features, attracting prospective tenants.
- Collaborated with property management teams to ensure seamless transitions for new tenants during the move-in process.
- Conducted detailed property tours to highlight amenities and address potential tenant concerns, contributing to increased occupancy rates.
- Provided exceptional customer service throughout the entire leasing process, fostering long-term relationships with satisfied clients.
Leasing Specialist
Equity Management
2012.11 - 2013.07
- Streamlined leasing processes for increased efficiency in handling applications, credit checks, and documentation.
- Managed property showings for prospective tenants, highlighting amenities and answering questions to secure interest in units.
- Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
- Conducted regular inspections of vacant units to ensure they were ready for occupancy by new tenants in a timely manner.
- Assisted in collection of monthly rents and other debts.
Education
BBA - Business Management
Strayer University
Washington2023
Skills
- Microsoft Office 365
- Planning and Scheduling
- Written Communication
- Internet Research
- Project Management
- Risk Management
- Billing and Invoicing
Timeline
Administrative Assistant
Pacific Western Bank
2014.09 - 2023.12
Senior Leasing Specialist
The Donaldson Group
2013.07 - 2014.09
Leasing Specialist
Equity Management
2012.11 - 2013.07
BBA - Business Management
Strayer University
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