Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Languages
Timeline
Generic

Katarina Black

Prairie Grove,AR

Summary

Dynamic professional with a proven track record in client relationship building and operations management, notably at Ladies Luxury Cleaning, LLC. Excelled in contract negotiation and customer rapport, significantly enhancing client engagement. Skilled in budget management and food safety, demonstrating versatility across roles. Achieved operational efficiencies and fostered team development through comprehensive training and leadership.

Overview

2
2
years of professional experience

Work History

Account Executive

Ladies Luxury Cleaning, LLC
02.2024 - Current
  • Attended networking events to build relationships and identify sales opportunities.
  • Distributed marketing materials to existing and prospective clients to promote products and services.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Maintained current knowledge of evolving changes in marketplace.
  • Recorded accurate and efficient records in customer database.

Porter/Prep Dishwasher

Topgolf USA
06.2022 - Current
  • Communicated with coworkers and managers about completed duties.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Demonstrated versatility and adaptability by seamlessly transitioning between roles within the company
  • Proactively identified opportunities for improvement in daily processes, offering suggestions to management for streamlining tasks and increasing efficiency.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Reinforced a culture of hygiene in the kitchen through regular hand washing and appropriate use of gloves when handling food items.

Security Site Supervisor/ Score Keeper

Snelling Staffing - Rogers Parks & Recreation
06.2022 - Current
  • Recorded incident reports with detailed accounts of occurrences.
  • Removed unauthorized persons from facility grounds.
  • Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
  • Increased spectator engagement through the real-time updating of scoreboard displays during sporting events.
  • Made judgment calls on unsportsmanlike behavior and other violations.

Retail Merchandiser

Lowes Home Improvement Stores
04.2022 - 06.2022
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Provided comprehensive training to new team members, ensuring consistent quality and performance across all retail merchandisers.
  • Stocked shelves to match planogram images and instructions.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.

Education

Diploma - Truckers License Class A CDL

TDI - Truck Driving Academy
Sanford, FL
10.2007

Diploma - Health Insurance Annuities

Hilda Tucker Insurance School
Lighthouse Pointe, FL
04.2007

High School Diploma -

Florida Community College of Jacksonville
Jacksonville, FL
06.1995

Skills

Client Relationship Building

Contract Negotiation

Customer rapport

Operations

Budget Management

Cash Handling

Needs Assessment

Opening and closing procedures

Processing payments

Point of sale operation

Food safety and sanitation

Stock management

Accomplishments

Through my experiences as a business owner that began in September 2008 under Ladies Luxury Cleaning, LLC. I successfully had two teams, 9 employees, in which we did both residential and commercial cleaning. I had teamed up with Frank Fox under Fox Janitorial. Frank taught me a lot about how bid and manage my company. Later, I was sub-contracted under Paul Davis Restoration out of Melbourne, Florida. Sally Mallow scheduled our appointments and cut our checks. I closed to assist my mom in her crossing from cancer.

In between, I worked for Smokey Bones -Hostess, Bonefish Grill- Hostess, RJ Gators-Hostess, Home Depot-Fright/Receiving, Papa John's-Driver & Randstadt Temp Services under the Father's Table- Production Worker, all in Florida. I have also done in my past roofing, soffit & siding, electrician's helper, dry walling and painter. I am well rounded with experience in a lot of professions.


Hobbies

I like to go fishing, hiking, biking, play basketball & go horseback riding.

I also like going to movies and having game time with my family.

I volunteer to help the needy and I also go pick up trash around the neighborhood.

Languages

English
Native or Bilingual

Timeline

Account Executive

Ladies Luxury Cleaning, LLC
02.2024 - Current

Porter/Prep Dishwasher

Topgolf USA
06.2022 - Current

Security Site Supervisor/ Score Keeper

Snelling Staffing - Rogers Parks & Recreation
06.2022 - Current

Retail Merchandiser

Lowes Home Improvement Stores
04.2022 - 06.2022

Diploma - Truckers License Class A CDL

TDI - Truck Driving Academy

Diploma - Health Insurance Annuities

Hilda Tucker Insurance School

High School Diploma -

Florida Community College of Jacksonville
Katarina Black