Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katarina Blacknik

Grand Forks

Summary

Adept at fashion styling and trend forecasting, I significantly enhanced customer engagement and sales at Target through exceptional outfit coordination and personalized shopping advice. My strong leadership and team collaboration skills fosters a positive work environment, driving notable improvements in client retention and overall store performance.

Knowledgeable GSTL with strong foundation in fashion merchandising and customer service. Demonstrated ability to create engaging store displays and assist customers with personalized styling advice. Proven skills in teamwork and adaptability to meet dynamic retail needs.

Professional with solid background in style and fashion, while being well-equipped for a GSTL position. Known for strong teamwork and adaptability in dynamic environments. Skilled in visual merchandising, trend analysis, and customer service, consistently achieving results. Dependable and flexible, ensuring high standards and impactful collaboration.

Observant Assocaite skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

I look at work as more of a family, than work.

Overview

14
14
years of professional experience

Work History

Style Team Member

Target
08.2024 - Current
  • Increased revenue by upselling complementary products and suggesting outfit pairings for customers.
  • Participated in ongoing training sessions to strengthen product knowledge, selling techniques, and store policies understanding.
  • Boosted sales through effective product knowledge and up-to-date trend awareness.
  • Implemented feedback from management to improve individual performance continuously throughout employment tenure at the companystore.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Contributed to a positive work environment through strong communication skills and teamwork efforts.
  • Promoted a welcoming atmosphere for all shoppers by engaging customers authentically upon entrance into the store space.
  • Developed strong relationships with customers, resulting in repeat business and an enhanced shopping experience.
  • Supported team members during peak hours or staff shortages, demonstrating adaptability in various roles within the store environment.
  • Collaborated with team members to execute successful store events and promotions.
  • Maximized overall store performance with excellent time-management abilities, prioritizing tasks as necessary.
  • Improved visual merchandising standards by creating compelling displays that showcased current trends and styles.
  • Streamlined store operations by maintaining organized merchandise displays and sales floor cleanliness.
  • Aided in loss prevention efforts by maintaining vigilance on the sales floor and reporting suspicious activities when necessary.
  • Provided exceptional customer service, addressing concerns promptly and professionally for increased loyalty.
  • Facilitated smooth transactions at the cash register, ensuring accuracy in payment processing while providing friendly service to each customer.
  • Enhanced customer satisfaction by providing personalized fashion advice and recommendations.
  • etc.

Department Lead

Hobby Lobby
02.2015 - 12.2017
  • Boosted overall employee morale by fostering a positive work environment and promoting open communication.
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Oversaw efficient inventory stocking and supply rotation.
  • Set up displays and trained employees on current promotions.
  • Led team to achieve high performance standards through consistent coaching and feedback.
  • Improved department efficiency by streamlining processes and implementing time-saving strategies.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
  • Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
  • Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
  • Identified areas for improvement within the department, developing action plans to address those needs effectively.
  • Coordinated efforts among team members during times of change or crisis management situations.
  • Established clear expectations for team members, leading to improved accountability and performance levels.
  • Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
  • Managed team schedules, department projects and quality assurance.
  • Implemented innovative solutions to resolve recurring issues, increasing overall departmental success.
  • Ensured compliance with all relevant industry regulations and safety guidelines within the department''s operations.
  • Communicated with managers of other departments to maintain transparency.
  • Managed cross-functional projects, ensuring timely completion and alignment with company goals.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Cashier

Simonsons
10.2015 - 02.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • etc.

Assistant Store Manager

Aeropostale
01.2013 - 04.2013
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Department Lead

Gordmans
10.2010 - 12.2012
  • Mentored 15-20 people within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Boosted overall employee morale by fostering a positive work environment and promoting open communication.
  • Oversaw efficient inventory stocking and supply rotation.
  • Set up displays and trained employees on current promotions.
  • Led team to achieve high performance standards through consistent coaching and feedback.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
  • Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
  • Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
  • Identified areas for improvement within the department, developing action plans to address those needs effectively.
  • Established clear expectations for team members, leading to improved accountability and performance levels.
  • Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
  • Managed team schedules, department projects and quality assurance.
  • Implemented innovative solutions to resolve recurring issues, increasing overall departmental success.
  • Ensured compliance with all relevant industry regulations and safety guidelines within the department''s operations.
  • Managed cross-functional projects, ensuring timely completion and alignment with company goals.
  • Communicated with managers of other departments to maintain transparency.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

Associate of Arts - Liberal Arts And Sciences

Northland Community And Technical College
East Grand Forks

High School Diploma -

Red River High School
Grand Forks, ND
05-2009

Skills

  • Fashion styling
  • Brand awareness
  • Outfit coordination
  • Personal shopping
  • Trend forecasting
  • Quick learner
  • Detail-orientated
  • Team leadership
  • Highly motivated self-starter
  • Strong leader
  • Client consultation
  • Safety compliance
  • Customer consultation
  • Outstanding client retention
  • Outstanding customer service
  • Styling advice
  • Customer buying trends
  • Strong work ethic
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking and organization
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Active listening
  • Creative thinking
  • Team collaboration
  • Organizational skills

Timeline

Style Team Member

Target
08.2024 - Current

Cashier

Simonsons
10.2015 - 02.2016

Department Lead

Hobby Lobby
02.2015 - 12.2017

Assistant Store Manager

Aeropostale
01.2013 - 04.2013

Department Lead

Gordmans
10.2010 - 12.2012

Associate of Arts - Liberal Arts And Sciences

Northland Community And Technical College

High School Diploma -

Red River High School

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Katarina Blacknik