Katarina Glamuzina
Carriere,MS
Summary
Highly skilled and enthusiastic professional with more than [Number] years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Outpatient Coordinator
South Sound Behavioral Hospital
02.2023 - 02.2024
- Acted as the main point of contact between doctors, nurses, and mental health technicians
- Contacted and recruited over 100+ patients into SSBH's IOP/PHP program
- Worked very closely with patients and helped them express their mental health needs
- Provided great care to patients and their families
- Sorted over hundreds of files, documents, and medical records to provide the best care
- Managed medication management.
Mental Health Technician
South Sound Behavioral Hospital
02.2023 - 07.2023
- Attended to patients' personal needs
- Charted patients' medical records and doctors/nurses' notes
- Monitored patients closely
- Listened to patients' concerns, observed their behavior, and recorded their conditions
- Led patients in therapeutic and recreational activities.
Patient Care Coordinator
Forrest General Hospital
08.2020 - 06.2022
- Acted as the main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication
- Worked closely with patients to deliver excellent and direct individualized patient care
- Delivered excellent patient experiences and direct care
- Maintained confidentiality of patient data and conditions to safeguard health information
- Organized Microsoft data
- Organized Excel data sheets
- Avid communicator with nurses, technicians, and doctors
- Logged patient data
- Aided in bedside manners with patients.
Sales Associate
Factory Connection
06.2019 - 06.2021
- Responsible for cash transactions
- Greeted customers
- Organized and stocked shipment
- Increased sales by 25%.
Medical Scribe
ScribeAmerica
03.2019 - 04.2021
- Maintained and demonstrated an understanding of the team approach to patient care and documentation
- Completed and presented the medical record in collaboration with the supervising physician
- Pursued continuing education through clinical experiences to enhance skills and knowledge in the promotion of quality documentation
- Participated in ongoing educational opportunities as offered by EMSOC/ScribeMD
- Attended regularly scheduled EMSOC/ScribeMD staff meetings
- Was responsive to improvement opportunities in a positive manner
- Communicated in a professional and respectful manner to the supervising physician, ancillary hospital staff, and EMSOC/ScribeMD staff.
3rd Key Holder
Payless
04.2018 - 12.2018
- In charge of stocking and organizing shoes
- Greeting customers
- Handling cash transactions
- Increased sales by 15%.
Education
Bachelor's in Biological Sciences (Biomedical) -
The University of Southern Mississippi
Hattiesburg, MS05.2022
Bachelor's degree in Psychology -
University of Southern Mississippi
Hattiesburg, MS05.2022
Skills
- Software knowledge and great organizer
- Adaptable
- Empathy
- Time management
- Compassionate and great leadership
- Responsible
- VOLUNTEER EXPERIENCES:
- Highland Community Hospital- Picayune, MS (PRESENT) -Shadowing doctors, and practicing bedside manners
- Research
- Data collection
- Microsoft Access
- Laboratory Experience
- Case Management
- Microsoft SQL Server
- Visual Basic
- Medical terminology (5 years)
- Motivational interviewing
- Analysis skills
- Applied behavior analysis
- Childcare
- Documentation review
- Typing
- Computer networking
- Vital signs
- Driving
- Behavioral health
- Crisis Intervention
- Cognitive Behavioral Therapy
- Autism Experience
- Business Requirements
- Databases
- Individual / Group Counseling
- Google Docs (8 years)
- Public health (4 years)
- Patient observation
- Anatomy knowledge
- Physiology knowledge
- Windows
- Teaching
- Medical coding
- Care plans
- Office Administration
- HIPAA Compliance
- Patient Care Coordination
- Medical billing knowledge
- Critical Thinking
- Patient Safety
- Decision-Making
- Patient Care Assessment
- Patient Education
- Certified in CPR/AED
- Training and mentoring
- Patient education and counseling
- CPR/AED
- Clinical Staff Management
- Problem Identification
- Quality Control
- Patient Advocacy
- Patient Relations
Certification
- CPR Certification
- Board Certified Autism Technician
- First Aid Certification
Personal Information
Willing To Relocate: Anywhere
Timeline
Outpatient Coordinator
South Sound Behavioral Hospital
02.2023 - 02.2024
Mental Health Technician
South Sound Behavioral Hospital
02.2023 - 07.2023
Patient Care Coordinator
Forrest General Hospital
08.2020 - 06.2022
Sales Associate
Factory Connection
06.2019 - 06.2021
Medical Scribe
ScribeAmerica
03.2019 - 04.2021
3rd Key Holder
Payless
04.2018 - 12.2018
Bachelor's in Biological Sciences (Biomedical) -
The University of Southern Mississippi
Bachelor's degree in Psychology -
University of Southern Mississippi
- CPR Certification
- Board Certified Autism Technician
- First Aid Certification
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