Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Katarina Irizarry

Chicago,IL

Summary

Dynamic professional with a proven track record at Fleet Logix, skilled in enhancing customer experiences and streamlining operations. Demonstrates exceptional interpersonal and communication skills, excelling in patient scheduling and maintaining confidentiality. Achieved significant improvements in efficiency and safety, adapting and excelling in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Transporter

Fleet Logix
05.2024 - Current
  • Responsible for transporting returned car rentals to main parking lot; drive rental cars through car wash to prepare for next client
  • Followed applicable safety regulations while driving on public roads.
  • Provided customer service by responding promptly to inquiries about vehicles that were requested or preferred by customers.
  • Interacted with customers which helped to builds positive relationships.
  • Adhered strictly to company guidelines regarding route selection and safe driving practices.

Sorter (season to Regular)

Target
Chicago, IL
09.2023 - 04.2024
  • Managed the sorting of incoming and outgoing materials to ensure accuracy.
  • Processed orders quickly and efficiently while adhering to safety protocols.
  • Inspected items for damage, defects or discrepancies prior to sorting.
  • Collaborated with other sorters in order to meet daily production goals.
  • Organized sorted items into designated areas for further processing or shipment.
  • Loaded and unloaded boxes from conveyor belts onto pallets for transport purposes.
  • Ensured that all safety guidelines were strictly followed at all times.

  • Stacked finished product boxes onto pallets safely without causing damage.

Access Specialist I

Rush Access Center
Chicago, IL
02.2023 - 10.2023
  • Created and updated user access profiles for new personnel to enable them to use the system effectively.
  • Exhibited sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
  • Developed strong relationships with clients by responding promptly to inquiries regarding appointment scheduling and urgent messages to nurses.
  • . Answers all telephone calls for RUMG Primary Care offices with the goals of accurately scheduling patients within guidelines, taking messages utilizing templates, and routing clinical inquiries to appropriate RN pool, clinical, or administrative pools, and completing clean registration, as well as verifying insurances and guarantors.
  • Transferred sick triage calls with symptomatic patients to appropriate extensions based on office location.
  • Received patient inquiries or complaints and directed to appropriate medical staff members.
  • Instructed patients on policies and required actions for different types of appointments and procedures.

Education

High School -

Benito Juarez High School
Chicago, IL
06.2014

Skills

  • Front Desk Operations
  • Excellent interpersonal skills
  • Excellent communication skills
  • Adaptable and quick learner
  • Well-organized
  • Proficient in clerical duties
  • Experienced with Microsoft Word
  • Experienced with Microsoft Excel
  • Experienced in customer service
  • Experienced with social media platforms
  • Safety Protocols
  • Data entry proficiency
  • Patient Scheduling
  • Patient Registration

References

Available upon request.

Languages

Spanish
Elementary

Timeline

Transporter

Fleet Logix
05.2024 - Current

Sorter (season to Regular)

Target
09.2023 - 04.2024

Access Specialist I

Rush Access Center
02.2023 - 10.2023

High School -

Benito Juarez High School

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Katarina Irizarry