Katarina Lamphere
Ortonville,MI
Summary
Driven and decisive [Job Title] offering [Number]+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution.
Overview
22
22
years of professional experience
Work History
Selling Branch Manager
Qualified Staffing
Flint, Michigan
05.2011 - Current
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Optimized staff productivity by managing inter-team conflict resolution, yearly performance reviews, hiring and terminating processes, training initiatives, scheduling, time and attendance and payroll.
- Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close.
- Prepared operational and risk reports detailing financial metrics to help management make proactive decisions.
- Worked with regulatory representatives to complete accurate filings and maintain compliance.
- Increased sales staff from [Number] to [Number] employees due to $[Number] increase in revenue.
- Coordinated special update and conversion projects and monitored key performance metrics.
- Developed annual branch business plan for maximum profitability and effectiveness.
- Maximized branch revenue by optimizing daily operations.
- Reviewed [Type] applications against established parameters to determine approval, rejection or modification requirements.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Monitored more than [Number] client relationships per [Timeframe].
Recruiter
Sentech Services Inc.
Auburn Hills, MI
05.2006 - 04.2009
- Sorted job applications, vetted candidates and recommended individuals for key positions.
- Built talented pool of quality, skilled candidates, placed individuals in successful positions and gained reputation for sourcing top-quality applicants.
- Created and maintained strong alliances with local colleges and trade schools to establish trusted relationship and continuous funnel of applicants.
- Educated job applicants on expected job tasks, compensation and benefits to set clear expectations.
- Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.
- Facilitated successful recruitment process to source proven candidates in alignment with companies employment goals.
- Developed and maintained network of qualified candidates for present and future positions through careful research and in-depth interviews.
- Organized job requisition and applicant paperwork.
- Maintaining website job board and updated it frequently.
- Used a range of online platforms to attract top talent, including [Site] and [Site].
- Planned and executed recruitment events to bring in area candidates.
- Cold-called potential employees.
- Participated in workforce development meetings to obtain feedback on performance and expectations.
Physician Recruiter
National Anesthesia Services Inc.
Beverly Hills, MI
04.2002 - 04.2006
- Sourced and developed sourcing leads to increase recruiting base.
- Supported human resources, controlling resume flow within applicant tracking system.
- Sorted job applications, vetted candidates and recommended individuals for key positions.
- Fostered productivity by coordinating itinerary and scheduling appointments.
- Educated job applicants on expected job tasks, compensation and benefits to set clear expectations.
- Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
- Participated in [Timeframe] meetings with department heads to discuss census information, admissions and discharges for residents.
- Prepared employees for assignments by establishing and conducting orientation and training programs.
- Managed [Number] employees across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity.
- Strengthened traceability by developing organization systems for records, reports and agendas.
- Created and implemented highly effective and individualized human resource solutions for clients.
Education
High School Diploma -
Clarkston High School
Clarkston , Mi06.1988
Some College (No Degree) - Business Communications
Oakland Community College
Auburn Hills, MISkills
- Affirmative action
- HRIS applications proficient
- Cost reductions
- Policies implementation
- Personnel recruitment
- Personnel engagement
- Data entry
- Customer service
- Budgeting
- Technical support
- Project management
- Training
- Conflict resolution
- Staff supervision
- Strategic planning
- Team building
- Time management
- Scheduling
- MS Office
Timeline
Selling Branch Manager
Qualified Staffing
05.2011 - Current
Recruiter
Sentech Services Inc.
05.2006 - 04.2009
Physician Recruiter
National Anesthesia Services Inc.
04.2002 - 04.2006
High School Diploma -
Clarkston High School
Some College (No Degree) - Business Communications
Oakland Community College
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