Katarina Lobo
Lynnwood,WA
Summary
Results-oriented leasing consultant with a proven track record in exceeding leasing targets and providing exceptional customer service. Possesses strong interpersonal and negotiation skills to effectively engage with prospective tenants and close successful deals. Detail-oriented and organized professional with a comprehensive understanding of property management processes, dedicated to fostering positive tenant relationships and contributing to the overall success of the leasing team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales and Leasing Consultant
Villaggio On Yarrow Bay
Kirkland, WA
03.2023 - Current
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
- Contributed to the achievement of leasing goals by delivering high-quality presentations and conducting informative property tours for prospective tenants.
- Maintained comprehensive knowledge of available inventory, pricing, promotions, and market trends to provide accurate information to clients.
- Supported efficient lease administration by preparing documentation accurately and promptly, ensuring timely execution of agreements.
- Assisted property managers in maintaining occupancy levels by promptly addressing tenant concerns and coordinating repair or maintenance requests as needed.
- Provided informative responses to client inquiries regarding property features, neighborhood characteristics, pricing options, application processes among others.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Real Estate Agent
Redfin
South Kirkland & East Bellevue, WA
07.2021 - Current
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
- Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online.
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
- Communicated with clients to understand property needs and preferences.
- Reviewed market research data and changed sales plans accordingly.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Coordinated appointments to show tenants and buyers prospective homes.
Skills
- Closing Techniques
- Referral Generation
- Office Organization
- Relationship Building
- Organizational Skills
- Attention to Detail
- Goal Oriented
- Conflict Resolution
- Effective Communication
- Customer Service
- Multitasking
- Adaptability
Certification
Real Estate License
Timeline
Sales and Leasing Consultant
Villaggio On Yarrow Bay
03.2023 - Current
Real Estate Agent
Redfin
07.2021 - Current