Katarina Tadic
Pasadena,CA
Summary
Committed professional with extensive experience in education, administration, retail management, and customer service engagement.
Overview
18
18
years of professional experience
Work History
Substitute Teacher/ Teacher Assistant
Pasadena Waldorf School
Altadena, CA
01.2021 - Current
- Substituted for classroom teachers and taught handwork (applied practical arts) to enhance student learning and participation.
- Facilitated hands-on learning experiences in crafts, including teaching hand sewing, knitting, paper crafting, and woodworking to enhance creativity and skill development.
- Assisted lead teacher in promoting physical, mental, and social development through classroom games, artistic activities, music, and circle time.
- Supported lead teacher in organizing and facilitating classroom activities during Camp, including setup, cleanup, movement, and outdoor exploration.
- Managed outdoor activities to promote physical activity and social interaction. (play, movement, and exploration)
- Supported children during routine transitions to foster a smooth daily schedule. (nap, supervising snack, lunch, helped in preparing snacks using whole foods only)
- Facilitated parent communication during arrivals and departures, maintaining safety guidelines. during drop off and pick up, making sure COVID19 protocols are met (sign in sheets, temperature check)
Retail Sales Associate
Macys Department Store
Pasadena, CA
09.2021 - 01.2022
- Assisted shoppers with fashion selections across a department store sales floor.
- Greeted customers and assisted in locating requested items, contributing to overall customer satisfaction.
- Guided customers in selecting items that fulfilled their specific requirements.
- Directed customers to fitting rooms and answered product questions.
- Resolved customer concerns with friendly service and clear communication.
- Resolved customer complaints with professionalism, ensuring customer satisfaction through effective solutions.
- Processed purchases through POS register and payment systems.
- Completed transactions efficiently, enhancing customer experience with exemplary service.
Teacher
Pasadena City College Child Development Center
Pasadena, CA
01.2017 - 01.2019
- Collaborated with teachers to align lesson plans with children's educational development goals
- Fostered social-emotional growth in children by promoting peer engagement through various activities
- Facilitated positive interactions among children by modeling good manners and reinforcing positive behaviors
- Tracked and noted various aspects of children's development through systematic observation. various aspects of children development by using different methods of observational tools provided by the state
- Supported teachers with clothing and diaper changes, ensuring compliance with established health policies. children's clothes and diapers ensuring the policies and regulations of health and safety are met
Attendant - Gourmet Coffee/lily's Barista
Ritz Carlton/JW Marriot LA Live
Los Angeles, CA
01.2010 - 01.2014
- Helped guests by noticing needs early and responding quickly.
- Entered orders into the cash register system and processed payments efficiently.
- Kept work area stocked and ready for service.
- Counted the bank at end of shift, completed cashier reports, resolved discrepancies, dropped off receipts, and secured cash bank.
Staffing Supervisor
Staples Center
Los Angeles, CA
01.2009 - 01.2014
- Supervising the staffing of events for both Staples Center and Nokia Theatre
- Supervising staff of over 500 union employees
- Creating schedules based on budgets for a staff of up to 500 employees on a weekly basis
- Collaborated with Human Resources to manage family and medical leave processes
- Entering employee's schedules in Work Force Management system KRONOS
- Assisted accounting in processing event-based payrolls
- Ensured compliance with company policies and procedures to enhance operational efficiency
Education
Master's degree - Organizational Leadership and Management
Pacific Oaks College
Pasadena, CABachelor's degree - Human Development
California State University East Bay
Hayward, CAAssociate of Science and Associate of Arts - Child Development and Education
Pasadena City College
Pasadena, CASkills
- Curriculum Development
- Creative Lesson Planning
- Child Development
- Team collaboration
- Customer service
- Customer engagement
- Order processing
- Attention to detail
- Problem solving
- Computer proficiency
- Verbal and written communication
- Clear communication
- Effective communication
Timeline
Retail Sales Associate
Macys Department Store
09.2021 - 01.2022
Substitute Teacher/ Teacher Assistant
Pasadena Waldorf School
01.2021 - Current
Teacher
Pasadena City College Child Development Center
01.2017 - 01.2019
Attendant - Gourmet Coffee/lily's Barista
Ritz Carlton/JW Marriot LA Live
01.2010 - 01.2014
Staffing Supervisor
Staples Center
01.2009 - 01.2014
Master's degree - Organizational Leadership and Management
Pacific Oaks College
Bachelor's degree - Human Development
California State University East Bay
Associate of Science and Associate of Arts - Child Development and Education
Pasadena City College