Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katarina Tran Villanueva

North Chicago,IL

Summary

As a current student studying accounting I am eager to start working in the field and gain experience, while learning more about the opportunities within it. Although I have not had any prior jobs related to accounting, I am certain that I can learn quickly and efficiently. Before studying accounting, I was studying business and culinary where I was able to work in the culinary industry; while working for a catering company, I was also able to take part in the financial aspect of running the business. I have worked with the Starbucks company consistently for over three years and it has allowed me to gain skills like time management, being a reliable leader, and adapting to change however it may come.

Overview

3
3
years of professional experience

Work History

Shift Supervisor

Starbucks
08.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.

Solar Canvasser

Sun N Us
03.2024 - 07.2024
  • Utilized data-driven strategies to target specific demographics for increased voter outreach effectiveness.
  • Educated local communities about solar power.
  • Informed homeowners about solar options and the benefits of it.

Chef

Chef Paul Catering
12.2022 - 03.2024
  • Put together menus for events
  • Cooked for catering events
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Barista

Simon Property Group
04.2022 - 08.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained regular and consistent attendance and punctuality.

Education

Associate of Arts - Accounting And Finance

College of Lake County
Grayslake, IL
05-2025

Skills

  • Easy to train and a quick learner
  • Adaptable
  • Familiar with Microsoft Excel
  • Good with people
  • Time management
  • Attention to detail
  • Positive attitude
  • Punctual and reliable
  • Customer service
  • Flexible schedule
  • Email and telephone etiquette

Timeline

Solar Canvasser

Sun N Us
03.2024 - 07.2024

Chef

Chef Paul Catering
12.2022 - 03.2024

Shift Supervisor

Starbucks
08.2022 - Current

Barista

Simon Property Group
04.2022 - 08.2022

Associate of Arts - Accounting And Finance

College of Lake County
Katarina Tran Villanueva