Katarina Vogel
Maryville,TN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Executive Assistant
St.Joseph Partners II LLC
03.2025 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Claims Management Specialist
Coventry Health Care
09.2024 - 03.2025
- Conducted audits of closed claim files to ensure compliance with established guidelines, contributing to company-wide adherence to high standards.
- Established strong relationships with policyholders through clear communication and empathetic handling of sensitive situations.
- Improved claim resolution times by streamlining processes and implementing efficient workflows.
- Enhanced customer satisfaction with prompt and accurate claims processing.
- Mentored junior staff members on effective negotiation techniques, increasing overall success rates in dispute resolution.
- Reviewed medical records and other documentation to accurately assess injury or property damage claims.
- Assisted in developing policies and procedures related to the claims management process, promoting consistency across the organization.
Medical Billing Specialist
TeamHealth
04.2014 - 09.2024
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Located errors and promptly refiled rejected claims.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
Education
High School Diploma -
Everett High School
Eagleton,TN09-2013
Medical Billing Specialist - Medical Billing
Indiana University, Purdue University Indianapolis
Indianapolis, IN10-2016
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Microsoft office
- Claims investigation
- Insurance policy knowledge
- Time management
- Attention to detail
- Reliability
- Critical thinking
- Organizational skills
Timeline
Executive Assistant
St.Joseph Partners II LLC
03.2025 - Current
Claims Management Specialist
Coventry Health Care
09.2024 - 03.2025
Medical Billing Specialist
TeamHealth
04.2014 - 09.2024
High School Diploma -
Everett High School
Medical Billing Specialist - Medical Billing
Indiana University, Purdue University Indianapolis
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