Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katarino Guerrero

Robstown,TX

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Reliable Technician with undeniable troubleshooting, customer service, and analytics abilities coupled with several years of experience. Proficient in manual and diagnostic tool operations. Punctual and friendly individual possessing excellent manual dexterity and superb hand-eye coordination. Seasoned Installer with many years of experience working on construction job sites in full compliance with safety and quality requirements. Skilled at meeting challenging objectives and tight deadlines. Liaises with customers and contractors to accomplish projects on time.

Overview

13
13
years of professional experience

Work History

Torque Turn Technician

Casing Specialties
Pleasanton, TX
12.2023 - Current
  • Managed quality control and maintained high level of customer satisfaction.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Followed safety practices to safeguard against injury and damage to property.
  • Inspected materials and equipment regularly to check for potential hazards and machine defects.
  • Diagnosed problems using test equipment
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Worked effectively in team environments to make the workplace more productive.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Disassembled dysfunctional machinery to perform root cause analysis and repairs.

Service Technician

Patriot Casing
Pleasanton, TX
07.2022 - 02.2023
  • Conducted preventive maintenance on a variety of machines and systems.
  • Replaced worn or damaged parts with OEM replacements as necessary.
  • Inspected materials and equipment regularly to check for potential hazards and machine defects.
  • Provided training on the safe usage of equipment when needed.
  • Repaired faulty components such as motors, pumps, valves, switches.
  • Adhered to quality assurance procedures during every stage of the service process.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Performed onsite repair of equipment at customer locations.
  • Reconditioned and repaired machine systems and components to return to operation.
  • Logged services performed in service ticket system.
  • Followed all safety protocols while performing work in potentially hazardous environments.
  • Followed established safety rules, OSHA guidelines and company safety policies and procedures.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.
  • Operated equipment and machinery according to safety guidelines.
  • Set up and operated mechanical and manual tools and equipment.
  • Trained new team members on service processes to increase productivity.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Implemented troubleshooting tactics to identify causes of poor machine performance.
  • Greased mechanical parts with lubrication to achieve smooth and regular functionality.

Crew Pusher

Frank's
Corpus Christi, TX
01.2012 - 02.2022
  • Inspected equipment for proper operation before use by crew members.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Responded promptly to customer inquiries concerning services provided by the crew.
  • Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
  • Resolved employee issues, complaints and requests-for-clarification to keep projects on track.
  • Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
  • Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Established and maintained professional working relationships with employees.
  • Assisted in resolving customer complaints or issues quickly and efficiently.
  • Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Suggested changes in working conditions and use of equipment to increase crew efficiency.
  • Enforced safety mandates and OSHA restrictions with good leadership skills.
  • Performed general maintenance on tools and equipment used by the crew.
  • Settled issues among crew members by addressing problems immediately and mediating disagreements.
  • Mentored newly hired crew members to prepare each for job roles.
  • Monitored task completion to meet company standards for performance.
  • Lubricated, cleaned or repaired machinery or equipment.
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Completed minor adjustments and repairs to assigned equipment.
  • Trained new hires on job duties, safety protocols, and company policies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked effectively in team environments to make the workplace more productive.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed routine maintenance and repair.

Education

High School Diploma -

Alvin High School
Alvin, TX
05-2004

Skills

  • Issue resolution
  • Diagnostic testing
  • Team Training
  • Quality control
  • Safety Equipment
  • Problem-solving
  • Mechanical tools
  • Performance improvement
  • System upgrades
  • User training
  • Customer service
  • OSHA compliance
  • Critical thinking
  • Mechanical Knowledge
  • Power Tools and Equipment
  • Heavy lifting
  • Operations monitoring
  • Routine Inspections
  • System Tests
  • Troubleshooting
  • Operation Monitoring
  • Staff education and training
  • Loading and unloading

Timeline

Torque Turn Technician

Casing Specialties
12.2023 - Current

Service Technician

Patriot Casing
07.2022 - 02.2023

Crew Pusher

Frank's
01.2012 - 02.2022

High School Diploma -

Alvin High School

Similar Profiles

CREATE PROFILE
Katarino Guerrero