Kataryna F. Flasher
Youngstown,OH
There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell
Summary
Dynamic leader with proven expertise in staff development and team leadership honed at Seven Ranges. Excelled in enhancing customer service and streamlining operations, significantly improving service delivery. Skilled in business administration and verbal communication, adept at multitasking and resolving disputes, ensuring top-notch customer experiences and operational efficiency.
Overview
3
3
years of professional experience
Work History
Ice Cream Scooper
Handel's Homemade Ice Cream
05.2024 - Current
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Operated cash register, taking payments and issuing customer receipts.
- Demonstrated continuous knowledge of menu and service offerings, promotional products and new flavors.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Greeted incoming customers and provided reliable, friendly customer service.
Dining Hall Manager
Seven Ranges
02.2023 - 09.2023
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maximized quality assurance by completing frequent line checks.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Youth Camp Counselor
Seven Ranges
02.2022 - 09.2022
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Implemented rules and regulations to enforce discipline and compliance.
- Encouraged team building to increase camaraderie, trust and rapport.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Trained staff members on conducting events and following safety procedures.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Education
National Certification - Phlebotomy
09-2024
National Certification - Electrocardiograph Technology
06-2024
High School Diploma -
05-2024
- Deans List
- Graduated with Honors
- Order of the Arrow Honoree
- Eagle Scout
- National Youth Leader Training
Skills
- Business Administration
- Staff Development
- Team Leadership
- Staff Training and Development
- Verbal and written communication
- Customer Service
- Multitasking Abilities
- Information Security
- Dispute Resolution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Ice Cream Scooper - Handel's Homemade Ice Cream
05.2024 - Current
Dining Hall Manager - Seven Ranges
02.2023 - 09.2023
Youth Camp Counselor - Seven Ranges
02.2022 - 09.2022
Boardman Training Center - National Certification, Phlebotomy
Boardman Training Center - National Certification, Electrocardiograph Technology
Indigo Ridge High School - High School Diploma,
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